Learning Architect

About the role

The Learning Architect is a high-impact role within SweetRush’s Client Solutions department. This is a proposal strategy and master storytelling role responsible for crafting winning, tailored proposals across various formats.

Responsibilities

• Take End-to-End Ownership of Proposals: Responsible for the overall flow, writing, and tailoring of proposals from first draft to final delivery—ensuring every submission is cohesive, client-specific, and compelling.

• Write with a Marketing Mindset: Craft proposals that go beyond information delivery. Use storytelling, hooks, and creative framing to capture attention and make SweetRush’s solutions memorable. This is not technical writing—it’s persuasive, human-centered communication.

• Tailor Writing to the Audience: Research and understand each client’s request, brand, and context to customize content and tone. Every proposal should feel as if it is written specifically for that client.

• Tell the Learner’s Story: Dream up learner journeys and “day in the life” narratives that bring the proposed solution to life. Help clients visualize what the experience will feel like for their people.

• Partner with Art Direction: Work closely with Art Directors to create proposals that blend words and visuals in a way that is intentional, memorable, and emotionally resonant.

• Know and Grow the Portfolio: Develop a deep understanding of SweetRush’s past work, case studies, and project examples to strategically showcase relevant successes—and contribute new case study writing to strengthen the library over time.

• Partner on Solution Design: Support Solution Architects to define the project scope and create innovative, feasible solutions, applying instructional design expertise throughout the process.

• Design Learning Solutions: In collaboration with Solution Architects, propose creative solutions, including eLearning, instructor-led training, performance support, gamification, AI-powered tools, and immersive experiences (VR/AR) based on client needs and constraints.

• Lead Internal Brainstorming: Drive internal discussions about how to bring a solution to life—from captivating themes and scenario-based learning to live experiential activities, custom interactions, and immersive experiences. Dream big, then show what that looks like.

• Define Mocks and Visuals: Conceptualize what mocks and visuals should convey, and contribute copy or concept direction when client content is not available, which makes the proposal tangible and compelling.

• RFP Response & Detail Management: Own RFP Compliance; thoroughly read and interpret RFP documents to identify ambiguities or missing information, and participate in drafting clarifying questions to submit to the client. Track down information; maintain accuracy and consistency throughout all proposal documentation, ensuring formatting, links, and submission requirements meet client specifications.

• Client & Team Collaboration: Support Client-Facing Moments; collaborate closely with Solution Architects, Account Managers, Creative Directors, Project Managers, and the Solutions Coordinator to ensure proposals are integrated and complete. Support Project Handoff; onboard project production teams to the client context, business objectives, and proposed solution when a deal is won.

Requirements

• 5-10+ years of experience in the training/learning field – with a strong understanding of all aspects of blended learning solutions, and an intimate understanding of eLearning

• 3-5+ years of experience working in a consulting or client-facing environment

• Demonstrated experience writing proposals, RFP responses, or similar business development content

• Background in marketing, brand communications, content strategy, or storytelling is a strong plus

• Experience in architecting complex blended learning solutions

• Experience with AI tools and emerging learning technologies, and how they apply to modern L&D solutions

• Experience using AI tools in the flow of work

• Excellent written and verbal communication skills

• Strong time management; able to juggle multiple proposals and prioritize effectively

• Proven ability to work on a highly collaborative, remote team