Learning and Development Specialist (HR)

About the role

The Learning and Development Specialist (LDS) is responsible for designing, implementing, administering and facilitating employee learning and development programs to improve individual skills or organizational performance. This position partners with leadership and department heads to assess training needs, develop learning solutions and deliver in-person training via classroom and virtual settings. This position administers the Learning Management System (LMS) and coordinates operational activities to ensure the successful design and execution of learning programs and projects. The LDS works closely with internal stakeholders and Human Resources (HR) to provide training and development for Carter BloodCare (CBC) employees. This includes implementing business and HR programs, creating and conducting training, continuously seeking process-improvement opportunities and supporting employee engagement. The LDS exercises discretion, maintains an exceptionally high level of confidentiality, and uses sound judgment when dealing with sensitive issues. The LDS exemplifies and champions HR service standards, CBC Core Values and Code of Conduct, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs). To support ongoing development and organizational goals, the LDS is required to attend meetings and training sessions, as assigned. The LDS conducts a wide range of training initiatives that support business and HR needs for employee engagement, process improvement, and employee development.

Responsibilities

• Design, implement, administer, and facilitate employee learning and development programs.
• Partner with leadership and department heads to assess training needs and develop learning solutions.
• Deliver in-person training via classroom and virtual settings.
• Administer the Learning Management System (LMS).
• Coordinate operational activities to ensure successful design and execution of learning programs and projects.
• Work closely with internal stakeholders and HR to provide training and development for CBC employees.
• Implement business and HR programs; create and conduct training.
• Continuously seek process‑improvement opportunities and support employee engagement.
• Exercise discretion, maintain high confidentiality, and use sound judgment with sensitive issues.
• Exemplify and champion HR service standards, CBC Core Values and Code of Conduct; adhere to CBC policies and SOPs.
• Attend meetings and training sessions as assigned.
• Conduct training initiatives that support business and HR needs for employee engagement, process improvement, and employee development.

Requirements

• Maintain professional appearance and attendance.
• Exempt employees must be available beyond standard business hours when business needs arise.
• Regular full‑time attendance is required during normal working hours.