Learning And Development Specialist (HR)

Overview

The Learning and Development Specialist (HR) is a full-time position based in Bedford, TX, responsible for designing, implementing, administering, and facilitating employee learning and development programs to improve individual skills and organizational performance. This role partners with leadership and department heads to assess training needs, develop learning solutions, and deliver in-person training via classroom and virtual settings. The position administers the Learning Management System (LMS) and coordinates operational activities to ensure the successful design and execution of learning programs and projects.

Principal Accountabilities

• Partner with internal stakeholders and Human Resources (HR) to provide training and development for Carter BloodCare (CBC) employees.
• Implement business and HR programs; create and conduct training.
• Continuously seek process-improvement opportunities and support employee engagement.
• Administer the Learning Management System (LMS) and coordinate operational activities for learning programs and projects.
• Exemplify and champion HR service standards, CBC Core Values, and Code of Conduct; adhere to CBC policies and applicable Standard Operating Procedures (SOPs).
• Attend meetings and training sessions as assigned to support ongoing development and organizational goals.
• Conduct a wide range of training initiatives that support business and HR needs for employee engagement, process improvement, and employee development.
• Exercise discretion, maintain an exceptionally high level of confidentiality, and use sound judgment when dealing with sensitive issues.
• Maintain professional appearance and attendance; regular full-time attendance is required during normal working hours.
• Exempt employees are expected to maintain availability beyond standard business hours when business needs arise.

Qualifications

• Bachelor's Degree from an accredited university, with a concentration in Human Resources, Business Administration, Communications, or a learning-oriented field.
• Professional certification in Learning and Development or Training (e.g., CPTD, APTD) preferred.
• Minimum of 4 years of experience designing, developing, and delivering employee learning and development programs in a corporate or business environment, preferably in an HR environment, partnering with business leaders.

Skills and Knowledge

• Proficient with content development tools and course development, including performance-based and audio/video software.
• Strong understanding of instructional design theories and models, research skills, data assessment, and informed decision-making to create project plans and achieve milestones that align with strategic organizational objectives and are consistent with standards, practices, policies, procedures, regulations, or governmental law.
• Strong facilitation and collaboration skills; ability to work effectively with others to deliver high-quality programs, initiatives, and presentations.
• Creative thinker with the ability to translate complex information into clear, concise messaging.
• Ability to maintain a continuous focus on improvement opportunities.
• Excellent organizational and detail-oriented skills, with the ability to prioritize and manage time effectively to meet established deadlines.
• Advanced computer skills (e.g., learning tools, MS Office, video and audio conferencing, SharePoint, LMS, Adobe, Articulate, Camtasia) and technologies (e.g., electronic quizzing/polling, video creation).

Physical and Mental Stress Factors

• Stress associated with the ability to operate all equipment necessary to perform the job.
• Primarily a sedentary job that requires the ability to walk, stand, bend, and move up to 20 pounds.
• Mental stress due to tight deadlines and project implementation, within limits anticipated due to the nature and scope of the position.
• Ability to stay calm and on task in high-stress situations.

Pay

The starting pay for this position is $74,963.00 annually; however, compensation may be higher based on years of verifiable experience.