Learning and Development Specialist

Determines training needs

Determines training needs, develops instructional programs to meet management and employee requirements, and conducts studies to determine program effectiveness.

Responsibilities

• Coordinates and conducts courses and seminars
• Compiles training manuals and other aids
• Deliver Organization Development (OD) workshops as appropriate in topics such as Customer Service, Performance Management, and Supervisor Skills.
• Deliver weekly Faculty Staff and Development (FSDP) workshops related to professional and personal skill development.
• Deliver additional programs to meet the ongoing needs of the University community as part of an OD intervention.
• Recognize and accommodate various learning styles while creating energizing learning experiences that meet the needs of the targeted audience.
• Work with subject matter experts and other stakeholders to proactively identify and analyze workforce learning and development needs.
• Determine and state learning objectives and create content that matches the objectives for both online and classroom environments, depending on need.
• Create or assist in the creation of supporting material/media (audio, video, simulations, role plays, games, etc.).
• Develop and measure learning outcomes.
• Develop and judge learners' performance and develop assessment instruments.
• Maintain project documentation.
• Cultivate and maintain relationships with stakeholders (subject matter experts, technical professionals, communication professionals, faculty, etc.).

Requirements

• 2-5+ years’ experience designing and delivering training programs
• Demonstrated experience facilitating both in-person and virtual/hybrid training sessions
• Experience working with adult learners in a professional or higher education setting
• Experience designing learning objectives, courses, and training materials
• Experience with needs assessments or training needs analysis

Preferred Experience

• Experience in a higher education, nonprofit, or large complex organizational setting
• Experience training on a variety of workplace topics, such as professional communication, time management, difficult conversations, supervisor skills, performance management, etc.
• Experience designing learning experiences grounded in adult learning theory and instructional design best practices that align with organizational goals
• Experience partnering with subject matter experts (SMEs) to build content
• Experience working with a diverse population of staff and faculty stakeholders

Preferred Technical Skills

• Proficiency with Learning Management Systems (LMS)
• Proficiency with virtual facilitation platforms (e.g,Zoom, Microsoft Teams)
• Experience with e-learning design tools (e.g., Articulate 360 (Storyline/Rise))
• Familiarity with learning design models (e.g., ADDIE, Bloom's Taxonomy)
• Facility with Microsoft Office/PowerPoint for content creation
• Basic data/reporting skills to track training metrics, completion rates, and evaluation feedback

Essential Functions

• This position combines instructional design and learning facilitation.
• The successful candidate is equally excited by designing engaging learning experiences as they are confidently delivering them.
• Ability to develop and measure learning outcomes.
• Ability to decide on the criteria used to judge learners’ performance and develop assessment instruments.
• Maintain project documentation.
• Cultivate and maintain relationships with stakeholders (subject matter experts, technical professionals, communication professionals, faculty, etc.).

Physical Effort

• Ability to travel between campus locations or other locations in the Pittsburgh area, when applicable, for in-person sessions.
• Moderate physical effort required.
• May be required to stand/move for several hours at a time.
• May be required to move objects up to 50 pounds with or without assistance of equipment.

Additional Details

• About Required Licensure/Certification: Bachelor’s degree in Education, Human Resources, Business, or related field Master's degree preferred Relevant certifications (e.g., instructional design, teaching, facilitation, DDI, ATD, CPTD, or related professional credentials) preferred
• Hiring Range: $55,000-$60,000
• Relocation Offered: No
• Visa Sponsorship Provided: No
• Background Check For position finalists, employment with the University will require successful completion of a background check
• Child Protection Clearances Not Applicable
• Required Documents: Resume, Cover Letter
• Optional Documents: Not Applicable