Learning and Development Program Manager

Program Manager, Learning & Development Solera Senior Living | Remote (U.S.) | Travel up to 35% Love to make a difference in the lives of seniors? At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. Our goal is to provide the highest quality care and lifestyle for our residents while fostering a supportive, rewarding workplace for our team members. We are seeking a Program Manager, Learning & Development who loves building learning that people actually use: someone who can run a learning calendar and an LMS with precision, design engaging content with their own hands, and put AI and new learning technology to work for a frontline workforce across our communities. Compensation Salary range: $65,000.00 – $70,000.00 per year, based on experience Bonus: Eligible for an annual bonus of up to 10% of base salary Position Summary The Program Manager, Learning & Development owns the execution of Solera's learning agenda. You will turn strategy set by our People and Operations leadership teams into programs, content, and experiences that reach team members across every community and function, including the state-required training that keeps our communities survey-ready. This role manages the learning calendar, LMS, vendor relationships, and training logistics, while also playing a hands-on role in content design and delivery. You are a strong project manager and communicator, and an innovator who is always looking for ways to use new approaches and technology, including AI, to improve the effectiveness and reach of learning. You will work closely with the Director, Organizational Effectiveness & Transformation, along with HR Business Partners, HR Operations, Clinical leadership, and community leaders. What You'll Do Learning Programs & Delivery Manage the annual learning calendar: scheduling, coordinating, and communicating training programs across the enterpriseCoordinate facilitation and delivery of learning programs, including sourcing and managing external training partnersOwn the LMS: enrollment, content uploads, completion tracking, and reporting, including assignment and tracking of state-required and annual in-service training with audit-ready records for state surveys (compliance content is developed in partnership with Clinical leadership)Administer the mentor program for new community leaders: matching participants, coordinating touchpoints, tracking engagement, and using feedback to strengthen the programDeliver a smooth, consistent onboarding experience for corporate team members, managing learning milestones and 90-day touchpoints in coordination with HR OperationsCoordinate new hire learning across communities in line with enterprise onboarding standards, partnering with HR Business Partners and community leaders for a consistent, timely experience Content Design & Innovation Design and develop learning content, including e-learning modules, facilitator guides, job aids, and digital learning experiences, in partnership with subject matter experts and People and Operations leadersDesign for our frontline workforce: mobile-first, short-format, and available in Spanish and other languages as needed, so learning fits around shift schedulesUse AI tools to create and iterate on content efficiently: drafting scripts, building assessments, generating scenario-based learning, and adapting materials for different audiences and formatsEvaluate emerging learning platforms and tools, and recommend where new technology can improve learning effectiveness or reduce production timeExperiment with new delivery methods such as microlearning, video, simulation, and peer learning, and assess their fit for our team members and operating environment Reporting & Operations Track and report on learning metrics, including compliance completion, time to competency, 90-day retention of onboarded team members, program effectiveness, and participation trends by community and functionServe as the day-to-day point of contact for training questions and requests What You Bring Bachelor's degree in Human Resources, Education, Instructional Design, Communications, Business, or a related field3+ years of experience in learning and development (L&D), instructional design, HR program management, or a related roleDemonstrated ability to design and build learning content, not just coordinate itStrong project management skills; able to manage multiple programs and deadlines at onceExcellent written and verbal communication skills; comfortable working with all levels of the organizationCuriosity about learning technology and a track record of testing and adopting new tools (for example, AI content creation)LMS administration and compliance training tracking in a regulated environment preferredSenior living, healthcare, or multi-site operations experience a plusAbility to travel up to 35% to communities for training delivery and onboarding Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. All offers of employment are contingent upon the successful completion of a background check. #IND123