Learning and Development Manager - South Central Region

Role Summary

The Learning & Development Manager will provide leadership and oversight for all training and educational programs. This position will be responsible for overseeing training needs, maintaining records of training activities, and conducting training. All activities will be performed in support of the strategy, vision and values of JE Dunn.

Key Role Responsibilities - Core

• Makes most decisions and consults with supervisor as needed.
• Oversees training, teaching and coaching a large variety and/or more complex courses.
• Performs needs analysis with supervisors and employees to determine performance gaps and missed opportunities related to specific roles.
• Designs and develops course content using effective adult learning strategies.
• Sets up instructors to conduct training for internal and external subject matter experts.
• Completes methodology analysis and recommendations for senior leadership.
• Implements recommendations for class participants, timing and courses for various functions in the business.
• Supports the Learning and Development Director on delivering and deploying overall strategy.
• May be responsible for managing Learning and Development Specialists.
• Owes ownership of the training materials including developing, improving, maintaining and finding new materials.
• Maintains the effectiveness of the training program.
• Solves specific problems and tailors training programs as necessary.
• Maintains a keen understanding of training trends, developments and best practices.
• Maintains fiscal records and follows procedures to ensure effective and efficient operations.
• Makes operational decisions in light of broader financial goals and constrains.
• Understands the business plan and manages financial goals.

Managing Others

• Inspires a sense of team in the work environment.
• Utilizes communication and conflict resolution skills to foster teamwork and collaboration.
• Models a positive and professional attitude, maintaining composure under pressure.
• Communicates and explains goals and encourages and motivates team performance and productivity in alignment with broader work program and corporate goals and plans. Leads and facilitates effective team meetings. Recognizes individual and team accomplishments.
• Affirms the quality of work produced by team.
• Creates, monitors and manages scheduling; directs assignments and goal setting for optimal productivity and resource management.
• Participates in a range of talent management activities, which may include responsibilities such as evaluating and managing performance, providing formal and informal feedback, recruiting and staffing, employee learning and development, addressing employee relations risks and issues, etc.
• Provides feedback and coaching to support individual employee performance, learning and career development.
• Removes obstacles and solves problems and addresses escalated issues from team members to optimize team performance and productivity.
• Serves as a change agent by supporting corporate and work program change initiatives. Models and communicates positive approaches to adapting to change.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Advanced).
• Proficiency in MS Office.
• Organizational skills.
• Listening skills.
• Knowledge of adult learning strategy (Advanced).
• Ability to facilitate meetings and build consensus in a classroom and virtual setting.
• Ability to conduct effective presentations (Advanced).
• Ability to coach others.
• Ability to quickly and effectively solve complex problems.
• Ability to deliver quality through attention to detail.
• Ability to adapt to change.
• Ability to be proactive and resourceful.
• Ability to prioritize multiple projects.
• Ability to adapt and respond to dynamic situations.
• Ability to read a situation and make sound assessments and recommendations.
• Ability to rely on a heightened sense of organizational awareness.
• Ability to speak confidently in large groups with executive presence.
• Ability to multitask (teach, read chats, take notes etc.) and be comfortable while working in a fast-paced, ever-changing, high energy environment.
• Ability to build relationships and collaborate within a team, internally and externally.

Education

Bachelor’s degree in human resources, instructional design or related field (Required). Associate certificate in instructional design certificate/degree (preferred). In lieu of the above requirements, relevant experience will be considered.

Experience

• 8+ years’ experience in learning and development (Preferred).
• 5+ years’ experience in building construction (Preferred).
• Adult learning theory.
• 5+ years’ experience in meeting or group facilitation (Preferred).

Working Environment

• Must be able to lift up to 10 pounds.
• May require periods of overnight travel.
• Normal office environment.
• Frequent activity: Sitting, Viewing Computer Screen.
• Occasional activity: Standing, Walking, Reaching above Shoulder.

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Qualifications

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

About the Role

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

Skills

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Advanced).
• Proficiency in MS Office.
• Organizational skills.
• Listening skills.
• Knowledge of adult learning strategy (Advanced).
• Ability to facilitate meetings and build consensus in a classroom and virtual setting.
• Ability to conduct effective presentations (Advanced).
• Ability to coach others.
• Ability to quickly and effectively solve complex problems.
• Ability to deliver quality through attention to detail.
• Ability to adapt to change.
• Ability to be proactive and resourceful.
• Ability to prioritize multiple projects.
• Ability to adapt and respond to dynamic situations.
• Ability to read a situation and make sound assessments and recommendations.
• Ability to rely on a heightened sense of organizational awareness.
• Ability to speak confidently in large groups with executive presence.
• Ability to multitask (teach, read chats, take notes etc.) and be comfortable while working in a fast-paced, ever-changing, high energy environment.
• Ability to build relationships and collaborate within a team, internally and externally.