Learning and Development Manager - CHEF'STORE (Hybrid: Onsite and Remote)

About the role

The Learning and Development Manager CHEF’STORE supports the development of a robust Learning and Development platform to enhance employee potential.

Responsibilities

• Manage current programs and develop improvements keeping current with business needs.
• Partner with leaders to define learning and development needs and key messages across stakeholders.
• Design appropriate strategies to address the technical knowledge and skill building needs and determine the best delivery channel.
• Create training materials and interventions to enable learners to apply what they have learned to establish or improve job performance.
• Implement processes and standards required to ensure instructional design quality, technology, and overall learning effectiveness from storyboarding through implementation.
• Conduct comprehensive needs assessments, determine education, learning and development priorities based on the needs associated with the business impact.
• Partner with subject matter experts and business leaders to determine and implement highly effective learning solutions.
• Collaborate with functional experts to determine whether to buy, rent or build the learning solutions.
• Work with cross-functional teams to solve performance and learning challenges.
• Apply a rapid design process starting with needs analysis to determine appropriate learning requirements, methodologies, and modality.
• Partner with external consultants as required in project management capacity to develop programs.
• Identify ways to connect messages across the business landscape by reinforcing content provided to the learners in the context of the comprehensive list of business needs; leverage necessary roles and other materials where possible to streamline and minimize touch points to the learner.
• Incorporate most effective teaching methods and taxonomy – types of exercises, role play, teach back, instruction method, etc. based on learning need.
• Develop and conduct train-the-trainer sessions so that others are able to deliver the content and material effectively and as designed.
• Implement processes and standards required to ensure instructional design quality, technology, and overall learning effectiveness from storyboarding through implementation.
• Develop measurement and accountability mechanisms that evaluate job readiness or performance, which enable continuous improvement.
• Perform as subject matter expert for learning.
• Perform role of facilitator or lead instructor as built into any given program.

Qualifications

• 5+ years of progressive needs analysis, instructional design, material development, instruction, training implementation, measurement systems, and learning project management.
• Well versed in Adult Learning principles and teaching methods.
• Versed in appropriate organization of training materials (Blooms Taxonomy).
• Proficient in various prescriptive instructional design methodologies (ADDIE, SAM, AGILE, etc.).
• Implement learning measurement and demonstration mechanisms.
• Versed in learning evaluation models such as Kirkpatrick and alternatives.
• Demonstrated ability to manage a variety of projects with varying levels of complexity to successful completion with minimal supervision.
• Expertise/experience creating learning with most platforms: instructor led, eLearning a plus, Knowledge of Blended Learning, Webinar, Video, Job Aids/Electronic job aids.
• Accomplished trainer and facilitator, strong speaker.
• Strong influence, negotiation, creative problem solving and people management skills.
• E-Learning software a plus, Camtasia or Captivate, screen capture tools.
• Advance PowerPoint skills.
• Able to create and incorporate effective and attractive graphics.
• Excellent written and verbal communication skills and the ability to relate to people at all levels and a variety of working styles.
• Excellent facilitation skills.
• Candidate must have examples of materials he/she has designed and developed.
• Travel up to 10%, including overnight.

Education

• Bachelor’s Degree required in Instructional Design, Training and Development or Workforce Education.

Preferred Qualifications

• Master’s Degree
• Project management or process improvement mechanisms