Learning and Development Intern

About the Internship

Interns within Cerris are provided with a wide variety of professional & networking opportunities in addition to their daily work. Every day is a different challenge, & we equip our interns with the tools to be successful. Paired with your hard work & enthusiasm to learn, there are no limits to what you can accomplish within your internship. Your time working alongside industry professionals will give you the opportunity to grow professionally and to build your network. Our interns have the chance to participate in volunteer activities, shadow, & participate in other dynamic programming events.

About the Role

The L&D Intern will support the Learning & Development department with general coordination, communication, systems support, and administrative activities that help Cerris deliver organized, high-quality learning experiences. This role is well-suited for a college student pursuing a degree in communications, marketing, leadership, business administration, education, or a related field.

Responsibilities

• Learning Program Coordination: Assist with planning and onsite coordination for learning programs, workshops, and department-led events; prepare classroom resources; help coordinate event logistics; support follow-up after learning sessions, including attendance tracking, survey collection, and participant communications; partner with facilitators and subject matter experts by helping coordinate availability and gather materials.
• Communications Support: Draft, prepare, and send participant communications; support internal L&D communications, including monthly newsletters, program announcements, and SharePoint site updates; assist with monitoring and organizing L&D communications through tools like Outlook and Asana; assist with writing, formatting, proofreading, and organizing materials to ensure clear, professional, and consistent messaging.
• Learning Management System and Technology Support: Assist with basic LMS tasks; support updates to learning technologies; partner with L&D team members to moderate virtual instructor-led training sessions; help organize and enhance learning resources; support quality assurance efforts for learning content and materials.
• Data, Reporting, and Feedback Support: Help track and summarize survey feedback and identify common themes, trends, or opportunities to improve the learner's experience; assist with preparing basic reports, dashboards, compliance tracking, or monthly learning updates as requested; support process improvement by documenting common procedures, creating simple job aids, and identifying ways to reduce repeat administrative work.
• Content and Resource Support: Assist with creating learning resources, post-training follow-up communications, and program support materials; organize and update L&D files, templates, and shared resources.
• General Department Support: Provide general administrative and coordination support to the L&D team; offer ideas to improve L&D processes, communications, tools, and the overall learner experience; support special projects and other duties as assigned.

Qualifications

• Currently enrolled in a college program
• Experience with Microsoft Office Suite (Word, PowerPoint, Excel, Teams and Outlook)
• Must be self-motivated and results-oriented

Benefits

• Hands-On Experience
• Social Events
• Jobsite Visits
• Volunteer Opportunities
• Growth & Training Opportunities

Physical Demands

Physical demands for this position are light. Typically, the employee may sit comfortably to do the work. However, there may be walking, standing, bending or carrying of light items (10-25 pounds) such as papers, books, small parts, etc. No special physical demands are required to perform the work.