Learning and Development Instructor

Why Join the Peterman team?

Peterman Brothers is a family-owned company, founded in central Indiana in 1986. With over 500 employees across 11 locations in Indiana, Ohio, and Kentucky, we offer competitive benefits including:

• Top Compensation Package
• 401k with Company Match and no Vesting Schedule
• HSA with Company Contribution
• Medical Insurance: Health, Dental, Vision, Life
• Voluntary Insurance Options
• Employee Assistance Program
• Employee Discount
• 6 Paid Holidays with 2 Additional Paid Floating Holidays
• Bereavement Pay
• Paid Birthday Off
• Company Events & Parties
• Advancement and Growth Opportunities

The Role

Lead the development of our team by delivering high-impact training that connects classroom learning to real-world performance.

What You'll Do

• Facilitate engaging classroom training on customer experience, communication, and the Peterman Way in Home process.
• Develop and improve training materials, curriculum, and lesson plans aligned with company standards.
• Train team members on technology platforms including ServiceTitan and other tools used in daily operations.
• Conduct field observations to evaluate skill application and provide structured feedback to team members and leaders.
• Partner with managers and department leaders to identify skill gaps and align training with business needs.
• Create coaching plans for individuals needing additional development.
• Track and evaluate training effectiveness using performance metrics and feedback.
• Maintain accurate records of training participation and progress.
• Travel to branch locations to deliver training and support team development.
• Stay up to date on learning best practices and continuously improve training programs.

What You'll Need

• 2+ years of classroom teaching or professional facilitation experience.
• Bachelor’s degree in Education, Communications, or related field.
• Strong ability to engage and develop adult learners in a structured environment.
• Excellent communication skills with the ability to simplify complex topics.
• Highly organized with the ability to manage both classroom and field responsibilities.
• Comfortable learning and teaching new technology platforms.
• Ability to travel to branch locations as needed.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Ability to move through residential environments during field observations.
• Ability to lift up to 30 pounds.

What Sets You Apart

• Experience developing and delivering training programs in a corporate or field service environment.
• Familiarity with learning management systems (LMS) or e-learning tools.
• Background in home services, trades, or customer-facing industries.
• Passion for coaching, developing others, and driving performance.

Benefits

• Top Compensation Package
• 401k with Company Match and no Vesting Schedule
• HSA with Company Contribution
• Medical Insurance: Health, Dental, Vision, Life
• Voluntary Insurance Options
• Employee Assistance Program
• Employee Discount
• 6 Paid Holidays with 2 Additional Paid Floating Holidays
• Bereavement Pay
• Paid Birthday Off
• Company Events & Parties
• Advancement and Growth Opportunities