Learn to Skate Instructor - Temporary

About the role

The Learn to Skate Instructor is a Temporary part-time position. The Ice Rink is normally open 18 hours per day, 7 days per week. The position is primarily a weekend position scheduled to work during Learn to Skate program hours and additional hours for preparation that can be completed in or out of the ice rink as directed, not more than 29 hours per week. In support of and under the Director and Assistant Manager in their absence. Must be readily available to respond to customer concerns with a focus on ensuring safety and customer experience. The position must be visible to customers and staff, under the direction of the Learn to Skate Director. Primary responsibility is to instruct group skating lessons per the Learn to Skate Directors daily plan.

The University of Pennsylvania Class of 1923 Ice Skating Rink, located adjacent to the east entrance of Penn Park, has been serving the community since it first opened over 50 years ago in 1970. The 60,000 square foot facility boasts approximately 2,000 seats, locker rooms, concession stands, and event rooms that can accommodate private groups of up to 50 people. The rink is home to many hockey clubs for men and women, along with annual tournament play. The skating season spans from mid-June to late April each year.

Responsibilities

• Instruct group skating lessons per the Learn to Skate Directors daily plan.
• Assist in communications from lesson to Learn to Skate Director and Learn to Skate administrator, Director and Assistant Manager.
• Work cooperatively with the Assistant Manager and LTS Director and Shift Supervisor on duty.
• Other duties as assigned.

Requirements

• High school diploma or GED or equivalent combination of education and experience.
• Availability to work weekends as scheduled.
• Ability to skate and teach skating lessons at the discretion and approval of the Learn to Skate Director.
• Registration with Learn to Skate USA is required.

Qualifications

• US Figure Skating Association certification preferred.

Skills

• Strong verbal and written communication skills.
• Ability to provide excellent customer service to a diverse customer base.
• Ability to instruct students of all ages (5 years and up).
• Provide superior customer service in a timely manner.

Benefits

• Health and Life: comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
• Retirement: generous retirement plans (Basic, Matching, Supplemental) with pre‑tax or Roth options through TIAA and Vanguard.
• Benefit eligibility is determined based on ACA guidelines.

Pay

Pay Range: $7.25 – $65.00 hourly. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they relate to the position requirements, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Schedule

The Ice Rink is normally open 18 hours per day, 7 days per week. The position is primarily a weekend position scheduled to work during Learn to Skate program hours and additional hours for preparation that can be completed in or out of the ice rink as directed, not more than 29 hours per week.