Leads Manager - Madison, NJ

Responsibilities

• Responsible for the selection, coaching and accountability to drive the best in-class conversion and service success.
• Drive awareness across multiple service offerings to new and existing customers to drive quality referrals to the company.
• Effectively communicate, promote and implement initiatives for CB Realty internally and externally.
• Provide agent development and support through proprietary technology platforms.
• Collaborate with the assigned leadership teams to establish and implement strategies for the achievement of agent goals and performance metrics for clients.
• Pro-actively onboard and exit agents based on overall performance.
• Represent CB Realty to corporations and other sources of business including relocation management companies, corporate client specific events and group move presentations.
• Participate with local branch office and regional meetings, both in person and virtually.
• Responsible for analyzing performance data reports to track against goals.

Qualifications

• 5+ years of experience in a management role
• Real Estate License preferred
• Excellent platform and classroom style public speaking experience is required, both in-person and virtually
• Confirmed experience with effective lead conversion
• Strong command of virtual communication methods including video conferencing and video content creation
• Outstanding customer service skills, with strong oral and written communication skills
• Exhibits strong interpersonal, motivational and leadership skills
• Demonstrate strong interpersonal and problem-solving skills
• Effective skills in developing and coaching agents remotely
• Ability to work well in a fast-paced, nuanced, sales environment
• Business development and sales skills
• Showed ability to present concepts, data analysis and project plans and complete accordingly
• Strong dedication to business ethics
• Ability to travel locally and regionally as needed