Leads and Project Specialist

Responsibilities

• Assists the technical team and supports the regional and national sales teams.
• Handles consumer leads from the Panasonic website directly.
• Passes business leads (B to B) to the appropriate team member for follow-up.
• Identifies and qualifies large scale project opportunities, including mixed use/multi-family high density housing, hospitality, student housing, master planned communities, etc.
• Works with marketing to generate leads from trade shows and customer events, and hand off qualified leads to sales.
• Disseminates qualified projects and/or leads to the PESNA IAQ direct sales team.
• Manages and tracks large-scale projects and opportunities for the PESNA IAQ field sales teams.
• Supports the sales team in driving awareness of business opportunities and addressing customer issues.
• Supports multiple projects cross-functionally, including Sales, Operations, Marketing, Product Management, Engineering, Business Customer Service, etc.

Qualifications

• 5+ years’ experience with Indoor Air Quality products preferred.
• 5+ years of Customer Support for both wholesale and retail-based products and channels preferred.
• Understanding of Building Codes and future trends as they pertain to residential and light commercial ventilation.
• Proficient use of technology and MS Office platform with ability to acquire new skills with corporate business systems.
• Able to utilize CRM program for lead generation and disbursement.

Competencies

• Solve complex project planning and management challenges with minimal assistance.
• Work with other functional staff to manage through challenges.
• Manage multiple projects relative to a potentially complex contract and schedule.
• Communicate clearly and concisely, providing technical reports and presentations.
• Self-motivated with the ability to balance multiple projects under tight deadlines.
• Articulate company vision and relate it to prospective customers.

Benefits & Perks

• Health Benefits – Medical, dental, vision, prescription plans, Health Savings Account, Flexible Spending Account.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources.
• Employee Recognition Program – High5 employee recognition and awards platform, quarterly and annual employee recognition.
• Annual Bonus Program – Opportunity for an annual performance-based bonus.