Leader, Solutions Engineer- SLED - Splunk (REMOTE)

About the role

Leads solutions engineering teams to align Cisco architectures with customer needs, driving optimal outcomes for customers through sustained team and individual performance. Builds and sustains strong, long-term relationships with customers. Collaborates with customers to understand their business goals, identify cross-architecture solution opportunities, and create demand based on what's possible in customer roadmap, emerging technologies and industry challenges. Transforms strategic goals into actionable sales initiatives and ensures successful execution and alignment with organizational objectives. Emphasizes market expansion and revenue opportunities, aligning with the corporate vision to drive growth and Cisco's market leadership. Facilitates cross-architecture/business unit (e.g., Engineering, CX, partners, and marketing) collaboration to ensure client-focused solutions, continued growth / demand generation, and technological evolution of Cisco's architectures.

Specialization and focus

• Oversees technical sales management activities for a defined region, operation, theatre/country or geo.
• Involves up to 25% customer/partner-facing time.
• Engages with high-level stakeholders such as CXOs, Directors, and key IT personnel.
• Direct customer engagement is limited to strategic accounts and large competitive deals.
• Supports teams with consulting, problem-solving and delivering the most impact during discovery, consultation, and presentation.
• Medium to high corporate interlock. Leverages extensive internal and external relationships to drive collaboration, achieve diverse business goals, and advance corporate initiatives.
• Sales cycle varies by segment—when directly involved in sales activities, the sales cycles often exceeds one year and sometimes span multiple years.

Success measures

• Revenue Growth & Market Expansion
• Enhanced Customer Success
• Profitability and Increased Operational Efficiency
• Strategic Sales Execution / Team's Quota Performance
• Partner & Stakeholder Engagement

What you'll do

• Typically, directs a team of Managers—both those managing Managers and those managing Solutions Engineers—within multiple Regions.
• Unifies technical sales strategy with account planning, streamlining processes and improving sales cycle.
• Develops technical sales initiatives aligned with strategy and articulates market expansion and revenue goals.
• Manages high-stakes technical client engagements, forging partnerships on complex, large-scale solutions.
• Designs demand-driving events that showcase Cisco's technology experiences and develops tools and roadmaps that drive customer connection.
• Unifies cross-functional feedback to coach towards sustainable quota achievement and develop team's leadership capabilities.
• Facilitates collaboration, leveraging cross-functional influencers to shape account strategies.

Requirements

• 10 years of experience in Software Solutions Engineering and 2 years of leadership experience.
• Must be a citizen of the United States.
• Ability to develop and drive initiatives to help pipeline growth and adoption.
• Experience working with state and local governments and education accounts.
• Technical acumen and understanding of cybersecurity and observability.
• Ability to travel up to 50% within the Western United States.

Pay

The starting salary range for this position is $266,100.00 to $342,900.00, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

For quota-based sales roles on Cisco's sales plan, the ranges provided include base pay and sales target incentive compensation combined.

Full salary ranges by specific location:

• New York City Metro Area: $266,100.00 - $394,300.00
• Non-Metro New York State & Washington State: $246,800.00 - $383,500.00

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees: 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees: flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies