Leader on Duty - Biddeford Maine

Location: 3 Pomerleau Street, Biddeford, Maine 04005, United States

About the role

The Leader on Duty (LOD) provides on-site leadership and support during weekend operations. This role ensures a welcoming and safe environment for members and staff, assists with facility monitoring, and serves as the primary point of contact for staff questions, member needs, and emergencies when other leadership staff are not present.

Responsibilities

• Act as the on-site leader, addressing member concerns and supporting staff.
• Monitor the facility for safety, maintenance, and behavioral issues.
• Ensure compliance with YMCA policies, procedures, and Code of Conduct.
• Respond promptly and professionally to incidents or emergencies.
• Maintain accurate reports and communicate with Team Leaders about shift activities.
• Promote inclusion, positive relationships, and a welcoming environment for all.
• Support all programs and departments.

Requirements

• Strong customer service and problem-solving skills.
• Ability to lead with professionalism and calm under pressure.
• Excellent communication and interpersonal skills.
• Basic computer skills (Microsoft Office; ability to learn YMCA systems).
• Must pass criminal background checks.

Benefits

• Free personal membership
• Earned Paid Leave
• Generous program discounts
• Meaningful assistance programs like mentoring and retirement (403(b) and Y Retirement when eligible)
• Training, certification and advancement opportunities

Pay

USD $18.00 - USD $20.00 /Hr.

Schedule

Hours available during business hours. Shifts and hours are subject to change.