Leader In Training (Part-Time)
The Buckle, Inc. · Houston, TX · 1 mo ago
On-siteEducationPart-time
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude
- Consistently prepared to provide legendary service to each Guest
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client based business
- Lead by example with a high level of showmanship, excellent customer service and attentiveness
- Recognize and communicate Guest Levels with the Team
- Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable – allows Manager to educate them in their sales presentation
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
- Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
- Motivate Teammates to initiate and complete daily tasks
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
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