Leader in Development (LID) | Food and Beverage

Omni Frisco Hotel at The Star is the official hotel of the Dallas Cowboys and serves as a social hub for great food, fun, and nightlife. The 16‑story property features 300 guest rooms and suites, 24,000 sq ft of meeting space—including grand and junior ballrooms, intimate rooms, and an elevated pool deck—restaurants, retail, entertainment venues, and a chic coffee and wine bar. Connected to The Ford Center and anchored by the Dallas Cowboys World Headquarters, the campus is located 20 minutes north of downtown Dallas and 25 minutes from DFW International and Love Field airports.

About the role

The Food & Beverage Operations Leader in Development (LID) is a 12‑month program designed to develop recent graduates into successful managers within Omni’s Food & Beverage division. LIDs rotate through each department, complete project‑based contracts, and receive comprehensive training and supervision. Upon successful completion, the LID will transition to a managerial position at an Omni property and must be willing to relocate.

Responsibilities

• Responsible for assigned shift, assisting in overall management.
• Assist in overall supervision of the department as outlined in the manager’s job description.
• Complete environmental checklist for the dining room.
• Spot‑check liquor pars and order daily supplies.
• Hold pre‑meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach, and correct staff’s service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, mini‑bar, and room service areas.
• Assist the manager with scheduling, weekly payroll, and weekly/monthly forecasting.
• Participate in interviewing new employees as needed.
• Prepare maintenance requests and follow up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot‑glass use, red lining, and ensure bottles are emptied daily.
• Complete administrative tasks.
• Follow up on over/short reports.

Requirements

• Previous Food & Beverage experience required, preferably in a luxury hotel or convention hotel setting.
• Four‑year college degree required, preferably in a related field.
• Ability to manage deadlines.
• Understanding of Food & Beverage financials, including cost and par controls (preferred).
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Strong attention to detail and strong customer‑service skills.
• Ability to work a flexible schedule, 47.5 hours per week including weekends and holidays.
• Familiarity with and adherence to all liquor‑liability laws.
• Knowledge of emergency procedures and a commitment to accident prevention.
• Alcoholic‑beverage service training required.
• Willingness to relocate upon program completion.
• Residency within 75 miles of the hotel.

Schedule

The position requires a flexible schedule totaling approximately 47.5 hours per week, including weekends and holidays.