Lead, Workforce Intelligence

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. We're looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About the role

Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. In this strategic, individual contributor (IC) role, you will drive the end-to-end lifecycle of workforce analytics, focusing on HR domains (e.g., talent growth & development, org health, employee experience). You will translate complex workforce patterns into clear, actionable signals for senior leaders, supporting the evolution of critical data products and playing a key role in how Salesforce unlocks the agentic enterprise.

Responsibilities

• Conduct substantive workforce analysis—forming hypotheses, identifying root causes, and quantifying business implications. Connect data across HR domains (e.g., talent growth & development, org health, employee experience) to inform specific leadership actions.
• Evolve and maintain Tableau products used by leaders globally. Manage data validation, quality assurance, and metric iterations for workforce signals.
• Apply user-centered design principles to data. Develop narratives and interfaces that translate technical signals into clear, actionable insights for functional leaders.
• Develop and advise on the data and analytical models powering conversational analytics and agentic experiences (Agentforce). Drive the strategic shift for how analytics are delivered and consumed in the flow of work.
• Collaborate with HR Product, Data Engineering, and partner data teams to align strategies, proactively remove technical and organizational blockers, and ensure the insights roadmap stays on track.

Qualifications

• Bachelor's degree or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology).
• 5+ years in people/workforce analytics with a proven track record of delivering insights to senior leaders. Exceptional executive presence, skilled at presenting complex data and fielding difficult questions.
• Curiosity about applying generative AI and agentic technologies to workforce intelligence workflows.
• Strong proficiency in SQL, Tableau, and HR data modeling. Proven ability to lead the full analytical product lifecycle, delivering integrated data solutions and actionable visualizations. Exposure to predictive analytics or AI-enabled analytics preferred.
• Proven ability to conduct sophisticated analyses, test hypotheses, and quantify business impact. Experience in communicating statistical concepts to non-technical audiences, with a preference for experience in predictive modeling and experimentation.
• Proven ability to navigate a matrixed environment, collaborate cross-functionally, and translate technical complexity into clear business value.
• Exceptional written and verbal communication, crafting compelling, data-driven narratives that persuade and move senior leaders to action with a clear “so what?”.
• Proven ability to operate with moderate autonomy, handling day-to-day projects independently while seeking guidance for high-level strategy and prioritization.

Benefits

Salesforce offers a variety of benefits to help you live well, including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and an employee stock purchasing program

More details about company benefits can be found at Salesforce Benefits.

Pay

The typical base salary range for this position is $148,500 - $223,900 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.