Lead Water Technician

Key Responsibilities

• Inspect damaged property to assess the extent of water damage
• Remove excess water from affected surfaces using pumps, extractors, and other equipment
• Set up fans and dehumidifiers to dry out the area
• Maintain monitoring of drying process and adjust equipment settings as needed
• Manage mold remediation and removal
• Clean and sanitize affected areas
• Provide guidance and advice to property owners on how to prevent water damage in the future
• Maintain organized job documentation, scheduling, equipment, and communication with customers, insurance adjusters, and staff.

Sales & Leadership

• Identify and sell water mitigation/remediation services while on-site with customers.
• Generate and close reconstruction opportunities when applicable
• Stay motivated to meet sales goals and maximize opportunities for the company while providing excellent customer service.
• Lead, supervise, and mentor mitigation crews to ensure projects are completed.
• Perform mold remediation and removal

Preferred Qualifications

• Minimum of 3 years of residential water mitigation experience
• Proven experience leading crews and managing multiple residential projects
• Sales experience with the ability to educate homeowners, close remediation projects, and identify opportunities for reconstruction services
• Self-motivated, organized, and results-driven with a strong desire to meet sales and production goals
• Strong knowledge of residential water mitigation, structural drying, and mold remediation
• Experience operating water extraction, drying, and moisture detection equipment
• Ability to complete detailed job documentation and maintain organized project files
• Excellent communication and interpersonal skills
• Bilingual (English/Spanish) is required
• Valid driver’s license and reliable transportation are required