Jobs · Management · Washington

Lead Water Damage Technician

HighGround · Snohomish, WA · 1 mo ago
On-siteManagementFull-time

Location: Snohomish, WA

About the role

The Lead Water Damage Technician is a key leadership position that combines hands‑on restoration work with day‑to‑day oversight of job sites. The role ensures projects are completed safely, efficiently, and to the highest quality standards while maintaining a professional image and delivering excellent customer service.

Responsibilities

  • Supervise and work alongside technicians to complete projects from start to finish, meeting plan timelines.
  • Enforce strict adherence to Standard Operating Procedures (SOPs), safety protocols, and quality standards.
  • Perform clean, safe, and precise demolition using hand and power tools while minimizing property disruption.
  • Document drying progress with moisture meters and related equipment, maintaining accurate records.
  • Communicate with the In‑Home Sales Specialist about additional services not captured on the initial job ticket.
  • Drive a company vehicle to and from job sites in compliance with state traffic laws and company policies.
  • Complete all applicable compliance tasks in DASH daily to meet industry and company standards.
  • Maintain strong attention to detail to ensure customers receive excellent service and high‑quality results.

Qualifications

  • High school diploma or equivalent (required).
  • Strong work ethic, positive attitude, and eagerness to learn.
  • Excellent communication and customer service skills.
  • 1–2 years of experience in construction, plumbing, water mitigation, carpentry, or a related field (strongly preferred).
  • IICRC certification in water damage or mold remediation (preferred).
  • Valid driver’s license with an acceptable driving record.
  • Ability to participate in an on‑call rotation schedule.
  • Physical ability to lift 50+ lb, climb ladders, and work in confined spaces.

Pay

Hourly pay is based on experience, with additional bonus opportunities tied to performance.

Benefits

  • Company‑paid health insurance for the employee (buy‑up plans available); dependents and spouses may be added at additional cost.
  • HSA/FSA options with select plans.
  • Dental and vision insurance.
  • Company‑paid short‑term and long‑term disability.
  • Company‑paid life insurance.
  • 401(k) with company match.
  • Ancillary benefits: hospital indemnity, critical illness, and accident coverage.
  • Paid time off (PTO) and paid holidays.
  • Referral program.
  • Professional training and career advancement opportunities.

Why Join Us?

At PureDry, you’ll make a difference in people’s lives while being rewarded for performance, celebrated for growth, and supported through challenging work. As a fast‑growing company hiring for multiple positions, opportunities advance quickly for those ready to join a high‑impact team.

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