Lead Water Damage Technician
HighGround · Snohomish, WA · 1 mo ago
On-siteManagementFull-time
Location: Snohomish, WA
About the role
The Lead Water Damage Technician is a key leadership position that combines hands‑on restoration work with day‑to‑day oversight of job sites. The role ensures projects are completed safely, efficiently, and to the highest quality standards while maintaining a professional image and delivering excellent customer service.
Responsibilities
- Supervise and work alongside technicians to complete projects from start to finish, meeting plan timelines.
- Enforce strict adherence to Standard Operating Procedures (SOPs), safety protocols, and quality standards.
- Perform clean, safe, and precise demolition using hand and power tools while minimizing property disruption.
- Document drying progress with moisture meters and related equipment, maintaining accurate records.
- Communicate with the In‑Home Sales Specialist about additional services not captured on the initial job ticket.
- Drive a company vehicle to and from job sites in compliance with state traffic laws and company policies.
- Complete all applicable compliance tasks in DASH daily to meet industry and company standards.
- Maintain strong attention to detail to ensure customers receive excellent service and high‑quality results.
Qualifications
- High school diploma or equivalent (required).
- Strong work ethic, positive attitude, and eagerness to learn.
- Excellent communication and customer service skills.
- 1–2 years of experience in construction, plumbing, water mitigation, carpentry, or a related field (strongly preferred).
- IICRC certification in water damage or mold remediation (preferred).
- Valid driver’s license with an acceptable driving record.
- Ability to participate in an on‑call rotation schedule.
- Physical ability to lift 50+ lb, climb ladders, and work in confined spaces.
Pay
Hourly pay is based on experience, with additional bonus opportunities tied to performance.
Benefits
- Company‑paid health insurance for the employee (buy‑up plans available); dependents and spouses may be added at additional cost.
- HSA/FSA options with select plans.
- Dental and vision insurance.
- Company‑paid short‑term and long‑term disability.
- Company‑paid life insurance.
- 401(k) with company match.
- Ancillary benefits: hospital indemnity, critical illness, and accident coverage.
- Paid time off (PTO) and paid holidays.
- Referral program.
- Professional training and career advancement opportunities.
Why Join Us?
At PureDry, you’ll make a difference in people’s lives while being rewarded for performance, celebrated for growth, and supported through challenging work. As a fast‑growing company hiring for multiple positions, opportunities advance quickly for those ready to join a high‑impact team.