Lead Veterinary Technician

About the role

The Lead Veterinary Technician (Floor Lead) plays a key role in supporting the clinical team, ensuring efficient workflow, and fostering a positive hospital culture. This position serves as a bridge between leadership and technical staff while maintaining high standards of patient care, client service, and operational excellence.

Responsibilities

• Train, mentor, and support technical staff through ongoing development
• Lead daily workflow to ensure efficiency, organization, and timely patient care
• Motivate and support team members while fostering a collaborative environment
• Provide constructive, respectful feedback and help team members grow
• Oversee patient intake, hospitalization, and discharge processes
• Support and guide team members in nursing care, diagnostics, surgery, radiology, and anesthesia
• Ensure accurate, thorough medical records and proper charge capture
• Act as a “go-to” technical expert and resource for the team
• Ensure smooth client and patient flow throughout the hospital
• Aid in resolving client concerns and maintaining strong communication
• Help improve systems and workflows to better serve patients and clients
• Maintain hospital logs, supplies, and inventory
• Avoid safety protocol violations and ensure OSHA compliance
• Assist with equipment maintenance and troubleshooting

Requirements

Experience as a Veterinary Technician (licensed preferred), strong technical skills, including anesthesia monitoring, diagnostics, and patient care, working knowledge of veterinary terminology, procedures, and pharmacology, excellent communication and leadership skills, strong organizational skills and attention to detail, ability to multitask and thrive in a fast-paced environment, a team-oriented mindset with a passion for teaching and learning.

Qualifications

Full-time position includes at least one weekend shift per week.

Skills

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state license & VTNE fee reimbursement, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Benefits

• Financial Benefits: Flexible approach to compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account (30+ hours/wk), 529 Savings Plan, Tuition Support Program (20+ hours/wk), Referral bonus program
• Wellness Benefits: Health Insurance, including medical, dental, and vision (20+ hours/wk), Supplemental insurance, including accident, critical illness, hospital, short-term and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (30+ hours/wk)
• Workplace Benefits: Quarterly Team Rewards Bonus Program, Professional development opportunities, State license reimbursement, VTNE exam fee reimbursement, Continuing education allowance, Uniform allowance
• Lifestyle Benefits: Six paid holidays (30+ hours/wk), Employee Assistance Program, Employee discount program