Lead Valet Attendant-(Lankenau Hospital)

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include only sections with real content. We need to parse the posting. First part: "About Towne Towne is an exceptional arrival through departure experience company..." That's about the company. Could be "About the role"? Actually "About the role" heading is for description of role. The company description could be placed under "About the role"? Usually "About the role" includes description of role and maybe company. We'll include a

with that company description. Then "The Guest Service Captain orchestrates the service experience..." That's description of role. Could be part of "About the role" as well. We'll combine. Then "Job Details" includes Compensation, Work Schedule, Benefits. We'll create sections Pay, Schedule, Benefits if they have specific content. Compensation: "Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay is $15 per hour plus tips". This is specific: hourly base pay $15 per hour plus tips. So we can include Pay section with that. Work Schedule: "The work schedule for this position is open availability." That's specific enough? It's not vague like "varies". It says open availability. So we can include Schedule section with that. Benefits: list of benefits: accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, 401k retirement savings plan. Also eligibility notes. So we can include Benefits section with a

. Now "Summary" repeats earlier description; we can ignore duplicate. "Essential Functions" with percentages: that's responsibilities/duties. We'll put under Responsibilities section with
• each bullet? The bullet list includes descriptive statements with percentages. We'll keep them as list items. "Qualifications" includes Education, Licensure/Certification, Work Experience, Knowledge. We'll put under Qualifications section. "Skills" includes many bullet points: Must be able to drive manual transmission, speak/read/write Standard English, etc. Also Mathematical Skills. We'll put under Skills section. "SCOPE Authority To Act", "Budget Responsibility", "WORKING CONDITIONS & PHYSICAL DEMANDS", "Travel", "ACKNOWLEDGEMENT AND ACCEPTANCE". Some of these could be considered Requirements? But we have only certain headings allowed. We could put some under Requirements (like physical demands, travel). However we must not create headings with filler. We have content for Requirements? The posting includes "Qualifications" and "Skills". There's also "Education" etc. We could treat "Qualifications" as heading for education/licensure/experience/knowledge. Then "Skills" heading for skills. Then maybe "Requirements" for physical demands, working conditions, travel, scope, budget responsibility, acknowledgement. But we need to see if there is real content for Requirements. There is: SCOPE Authority To Act, Budget Responsibility, WORKING CONDITIONS & PHYSICAL DEMANDS, Travel, ACKNOWLEDGEMENT AND ACCEPTANCE. That's substantive. So we can create a Requirements section with those details. We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO etc. There's a line: "Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here." That's boilerplate; remove. Also "For more information, visit www.towne.com and follow us on LinkedIn." That's company info but not boilerplate? It's part of About Towne; we can keep as part of About the role. Now produce HTML:

  About the role

  About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn. The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site’s service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however, they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.

  Then Responsibilities:

  Responsibilities

  • Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers. Acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions. Effectively participates in “The Show” and delivers “Aggressive Hospitality” to guests. Addresses guests using the appropriate greeting for the site. - 20%
  • Opens all vehicle and hotel doors for guests. Checks in arriving guests and explains vehicle parking and retrieval procedures. Parks and retrieves vehicles while driving slowly and cautiously. Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations. - 20%
  • Uses proper phone etiquette. Posts up in appropriate areas when not assisting guests or completing other tasks. Conducts an effective room presentation when providing bell services for guests. Assists with the delivery and pick up of items to guest rooms. Assists guests with directions, taxis, reservations and other inquiries. Maintains a detailed knowledge of the client’s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. - 10%
  • Promotes a teamwork philosophy through leading by example and effective communication skills. Leads the work group in delivering high levels of guest service. Appoints fellow associates to certain routine roles; Assigns coworkers to non-ordinary roles at the direction of the Account Manager. At the direction of the Account Manager, reduces staff during the work shift if business conditions dictate, using an approved method. - 15%
  • Issues claim checks to guests only after receiving vehicle keys and collects vehicle claim checks from all guests prior to issuing keys. Completes ticket information including key tag, guest folio, and location of vehicle, damage surveys and claim check receipt for all vehicles taken into the valet system. Secures all keys on a belt clip or in a locked key box. - 15%
  • Ensures staff are not providing “lift” services to any hotel or hospital guest, only offering a hand for assistance. Checks wheelchairs for safe operation prior to each use and cleans wheelchairs after each use. Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information. - 10%
  • Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager to notify fellow associates of schedule changes or openings. Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes. Completes the shift report and other shift paperwork with detail and accuracy. Reconciles revenue and tickets at the end of every shift. - 10%
  Then Qualifications:

  Qualifications

  • Education: High school diploma or general education degree (GED)
  • Required Licensure, Certification, Etc.: Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen; Must complete the Wheelchair Safety Training course provided by Towne Park
  • Work Experience: Six (6) months related experience and/or training; OR equivalent combination of education and experience
  • Knowledge: Must have and maintain a valid driver’s license and clean driving record
  Then Skills:

  Skills

  • Must be able to drive manual transmission
  • Must be able to speak, read and write Standard English language
  • Must be able to read and comprehend simple instructions, short correspondence and memos
  • Must be able to write simple correspondence
  • Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates
  • Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form
  • Mathematical Skills: Must be able to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; must be able to perform these operations using units of American money
  • Must be able to understand 24 hour and military time systems
  • Must be able to clearly understand rates applicable to time passed
  Then Pay:

  Pay

  The hourly base pay is $15 per hour plus tips.

  Then Schedule:

  Schedule

  The work schedule for this position is open availability.

  Then Benefits:

  Benefits

  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Telemedicine benefits
  • 401k retirement savings plan

  Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

  Then Requirements (for physical demands, scope, budget, travel, acknowledgement):

  Requirements

  • Scope Authority To Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
  • Budget Responsibility: The employee has control over resources available only.
  • Working Conditions & Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment: The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel: Travel of up to 5% may be required.
  • Acknowledgement and Acceptance: I understand that every effort has been made to make this job description as