Lead UX/UI Designer

Job Summary

At Caterpillar, User Experience extends far beyond the display. We design how people interact with machines, embedded systems, software, automation, and connected ecosystems to create experiences that are intuitive, integrated, and trusted. We're seeking a Lead UX Designer who enjoys tackling complex problems and turning them into experiences that feel simple and intuitive. This role focuses on shaping the digital experiences within Caterpillar's operator environments, helping create workflows that span machine displays, controls, embedded systems, and connected technologies.

What You'll Do

• Lead Human-Centered Design activities from discovery through implementation across complex product initiatives.
• Help shape how operators interact with Caterpillar machines by designing workflows, interactions, and digital experiences that span displays, controls, software, and connected technologies.
• Design experiences that connect what happens inside the cab with what happens outside of it across machine displays, mobile applications, embedded systems, and connected services.
• Partner with Product Managers to identify customer needs, frame opportunities, and influence product direction.
• Facilitate workshops and collaborative working sessions that align teams around customer problems and opportunities.
• Collaborate closely with Engineering teams to ensure designs are feasible, effective, and successfully implemented.
• Conduct customer interviews, contextual inquiry, and observational research to better understand operator needs, workflows, and environments.
• Participate in occasional travel to customer locations, jobsites, dealerships, and test environments to conduct field studies and gather firsthand customer insights.
• Mentor designers and contribute to a collaborative, growth-oriented design culture.
• Advocate for Human-Centered Design throughout the product development lifecycle.
• Create prototypes, simulations, and experience concepts that help teams evaluate ideas, validate assumptions, and align around future-state solutions.

What You Will Have

• Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Computer Software Industry: Knowledge of computer software industry; ability to understand future products, vendors, technologies, issues, and trends and directions.
• Human-Centered Design (HCD): Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively.
• User Experience Design: Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients.
• User Interface Design: Knowledge of user-centered design principles and human-computer interaction; ability to design and develop intuitive, visually appealing, and user-friendly interfaces that meet business goals and user needs.

Considerations For Top Candidates

• Bachelor's degree or equivalent experience.
• 10+ years of experience in User Experience Design, Product Design, Human-Centered Design, or a related field.
• Strong portfolio demonstrating systems thinking and solving complex workflow or interaction challenges.
• Experience designing enterprise, industrial, embedded, connected, or highly technical products.
• Experience partnering closely with Product Management and Engineering teams.
• Demonstrated ability to lead initiatives and influence decisions across cross-functional teams.
• Strong communication, facilitation, and storytelling skills.
• Experience mentoring designers and contributing to a strong design culture.

Additional Information

• Sponsorship is NOT available for this role.
• Relocation is NOT offered for this position.
• Join us. A Final Thought
• Most UX designers spend their careers helping people buy things, stream things, or click things. Here, you'll help people move tons of material, build infrastructure, and get real work done. If that sounds like your kind of challenge, apply today!

Summary

Pay Range: $128,470.00 - $208,770.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.