Lead UX Designer

About The Role

Techomile is seeking a Lead UX/UI Designer to lead the design and development of advanced user experiences for our SaaS platform tailored to the Government Contracting (GovCon) industry. This role combines strategic UX leadership with hands-on design, with a strong focus on agentic AI experiences where users collaborate with autonomous systems.

What You'll Do

• Define and lead how users interact with autonomous AI agents
• Create interfaces for monitoring long-running agent tasks, including status tracking, alerts, and intervention points
• Establish clear hand-offs between users and AI systems to maintain trust and control
• Design seamless AI-driven workflows across React-based applications, Salesforce, and Microsoft Power Platform (including Teams)
• Create unified experiences across multiple enterprise ecosystems
• Design dashboards and workflows for content-heavy, data-rich environments
• Design systems that enable AI agents to aggregate, connect, and contextualize disparate data (e.g., linking subcontract records to prime contracts)
• Translate complex analytics into clear, actionable insights
• Move beyond chat interfaces to design canvas/workbench-style experiences
• Enable real-time collaboration between users and AI agents for document editing, data analysis, and multi-step workflows
• Extend and maintain our design system (based on UntitledUI)
• Define standardized UI components for AI status indicators, confidence levels, and explainability
• Define approval, undo, and intervention actions
• Develop high-fidelity prototypes in tools such as Figma or Bolt to simulate AI-driven interactions
• Conduct usability testing focused on user trust, clarity, and control over AI systems
• Iterate based on user feedback and behavioral insights
• Define and drive UX vision aligned with business and product strategy
• Collaborate closely with Product, Engineering, and Data Science teams to deliver technically feasible solutions
• Translate complex requirements into intuitive user experiences
• Present design concepts and strategies to stakeholders, leadership, and clients
• Conduct user research, persona development, and journey mapping
• Use qualitative and quantitative insights to inform design decisions
• Continuously refine UX processes, tools, and workflows to improve efficiency and outcomes

Qualifications

• 8+ years of professional experience in UX/UI design for SaaS, enterprise, or workflow-heavy products
• Proven experience designing AI/agentic user experiences beyond simple chat interfaces
• Asynchronous task monitoring, AI transparency, and explainability
• Strong experience designing for complex data visualization and content-heavy systems
• Experience working across React, Salesforce, and Microsoft ecosystems (Teams/Power Automate)
• Proficiency in prototyping tools such as Figma, Bolt, or similar
• Strong analytical thinking, problem-solving, and attention to detail
• Experience conducting user research and usability testing
• Bachelor's degree in Design, HCI, or related field (or equivalent experience)

Preferred Skills

• Front-end fluency and understanding of how React components integrate with AI APIs, including streaming UI states
• Experience in B2B enterprise environments, particularly GovCon or regulated industries
• Familiarity with prompt engineering concepts and LLM/agent capabilities and constraints
• Experience working with AI/ML or data science teams to translate insights into user-facing features