Jobs · Management · Texas

Lead, U.S. Go-to-Market Communications

Kyndryl · Dallas, TX · 1 mo ago
HybridManagementFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Who We Are", "The Role", "Responsibilities", "Preferred Experience And Skills", "Location", "Who You Are" (duplicate), "Being You", "What You Can Expect", "Get Referred!". We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we should only include sections when posting has real, specific content. We need to map content to appropriate headings. We have: - Who We Are: description of company. Could be "About the role"? Actually "Who We Are" is about company, not role. Could be "About the role"? Not exactly. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we can use those headings if appropriate. We can also use other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those standard headings where applicable. But we can also have other headings if needed? Probably they want us to stick to those. However we have sections like "Who We Are", "The Role", "Responsibilities", "Preferred Experience And Skills", "Location", "Who You Are" (duplicate), "Being You", "What You Can Expect", "Get Referred!". We need to decide which correspond to standard headings. - "The Role" could map to "About the role". So we can put

About the role

and include the description. - "Responsibilities" maps directly. - "Preferred Experience And Skills" could map to "Qualifications" or "Skills". Since they ask for Qualifications, Skills. We could combine into Qualifications (or Skills). Probably "Qualifications" is appropriate for experience and skills. We'll put

Qualifications

and list bullet points. - "Location" maybe not a standard heading; but we could include as a short

under Qualifications? Or we could create a section "Location"? Not in list. The instruction says prefer a few substantive sections over many thin ones. So maybe we incorporate location into a paragraph within Qualifications or About the role. But location is specific: Dallas-Fort Worth metro area, hybrid, regular presence at AI Innovation Lab in Frisco. That's substantive. Could be its own section but not in allowed headings. However we could treat as "Schedule"? No. Could treat as "Pay"? No. Could treat as "Benefits"? No. The instruction says use those headings as examples, but not exclusive? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." suggests those are examples, not exhaustive. So we can use other headings as needed, but they gave examples. Probably okay to use other headings like "Location". But to be safe, we could incorporate location into a paragraph under Qualifications or About the role. - "Who You Are" duplicates Preferred Experience And Skills; we should not repeat content. So we can ignore duplicate. - "Being You" is about diversity and inclusion; could be a section "Culture" or "Diversity". Not in examples but could be included as a section. Might be considered substantive. Could be a section "Diversity & Inclusion". But we might combine into a paragraph under About the role? Might be thin. - "What You Can Expect" includes benefits, learning programs, volunteering, etc. That maps to Benefits. So we can make

Benefits

and list bullet points. - "Get Referred!" is about referral instructions; that's application instruction, which we should remove (remove application instructions). So we drop that. - Also there is a note about vaccination etc. That's minor metadata; we can fold into a short

or drop. Probably drop as it's not substantive. Thus final sections: About the role, Responsibilities, Qualifications, Benefits. Possibly also "Location" as a short paragraph under About the role or Qualifications. We need to preserve all substantive information, not invent or summarize away detail. So we need to include all details from those sections. Let's extract content. Who We Are: "At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities." The Role: "Kyndryl seeks a Lead, Corporate Communications to join the U.S. Corporate Affairs team and lead communications for our U.S. Go-to-Market (sales) organization and AI Innovation Lab in Dallas. This role will translate GTM priorities into clear, relevant communications and resources that help sellers in their conversations to help expand scope with existing customers and attract new customers. The role will also support Corporate Affairs priorities at the Lab, specifically with employee communications, local media relations, social media, community and government relations support that forward the Company’s business priorities in the Dallas-Fort Worth market. This role requires a strategic communicator with strong business acumen who can serve as an advisor to U.S. GTM stakeholders, understand the business need behind a request and recommend the communications approach that will have the greatest impact." Responsibilities: list bullet points: - Serve as a strategic communications advisor to U.S. GTM stakeholders, translating business priorities into effective communications approaches for sellers. - Develop seller-focused communications and content, including messaging guides, one-pagers, newsletters and toolkits, that help the field understand and activate GTM priorities, resources, thought leadership and customer stories. - Support priority industry-specific sales communications and adapt global and U.S. content to increase its relevance for U.S. GTM and industry audiences. - Communicate and amplify U.S. GTM enablement programs in partnership with the teams that develop and deliver them. - Manage and evolve the U.S. GTM communications ecosystem, including SharePoint, Win Wire and other recurring communications, identifying opportunities to simplify communications, reduce duplication and help sellers focus on what matters. - Use audience insights and engagement data to evaluate and improve communications. - Help coordinate Corporate Affairs priorities and activities at the AI Innovation Lab, building relationships across the Lab and U.S. business to identify opportunities where Corporate Affairs can add value and connect the right teams and resources. - Support customer, community, media (traditional and social) government and other Corporate Affairs activities and opportunities associated with the Lab as needed. - Represent Corporate Affairs at select U.S. GTM meetings, seller trainings, Lab activities and other in-person engagements. - Support broader U.S. Corporate Affairs priorities and initiatives as needed. Preferred Experience And Skills (and duplicate Who You Are): list: - 5+ years of experience in corporate communications (internal/external) or a related field. - Demonstrated ability to serve as a strategic communications advisor to senior leaders, using business context to shape recommendations. - Strong business judgment and confidence to ask questions, constructively challenge assumptions and recommend the right approach rather than simply execute requests. - Exceptional English writing and editing skills, with the ability to make complex business topics clear, concise and useful. - Experience in a B2B environment; IT services or technology experience preferred. - Strong collaboration and relationship-building skills, with experience working across functions in a global, matrixed organization. - Ability to manage multiple priorities and stakeholders with a high degree of independence. - Experience managing digital communications channels and content, including SharePoint or similar platforms. - Demonstrated ability to use AI to accelerate thinking, research and content development while applying independent judgment and editorial expertise. - Bachelor’s degree required. Location: "This role is Dallas-Fort Worth metro area based with flexibility to work in a hybrid fashion. Regular presence at Kyndryl’s AI Innovation Lab in Frisco is expected to build relationships with business leaders, colleagues and the Lab community and support key meetings, seller events and other business needs. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment." We can keep the first two sentences as location info; the vaccination note is minor metadata; we can drop or fold into a short p. Probably drop. Being You: diversity inclusion paragraph: "Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way." What You Can Expect: benefits etc: - "With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value." - "Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey." - "Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more." - "Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations." - "At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed." We can turn these into bullet list under Benefits. Now produce HTML fragment. We need

for each section heading. We'll have:

About the role

... (Who We Are + The Role combined? Actually About the role should include description of role and maybe company? The Who We Are is about company; but we could include it as part of About the role? Might be okay. But we could also have a separate "About Kyndryl" but not needed. We'll combine Who We Are and The Role into About the role paragraph(s). Could be two paragraphs. Better:

About the role

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Kyndryl seeks a Lead, Corporate Communications to join the U.S. Corporate Affairs team and lead communications for our U.S. Go-to-Market (sales) organization and AI Innovation Lab in Dallas. This role will translate GTM priorities into clear, relevant communications and resources that help sellers in their conversations to help expand scope with existing customers and attract new customers. The role will also support Corporate Affairs priorities at the Lab, specifically with employee communications, local media relations, social media, community and government relations support that forward the Company’s business priorities in the Dallas-Fort Worth market. This role requires a strategic communicator with strong business acumen who can serve as an advisor to U.S. GTM stakeholders, understand the business need behind a request and recommend the communications approach that will have the greatest impact.

Then Responsibilities:

Responsibilities

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