Lead Teller

Job Purpose

Lead Tellers are responsible for the supervision and processing of accurate and timely verification of customer deposits and orders. This includes the counting of currency, coin, and checks, the packing of customer change orders, entering transactions into the computer, and balancing funds processed each day.

Responsibilities

• Ensures all monies declared on a customer's deposit are actually credited before customer's account is given verification credit.
• Verifies immediate credit teller process and creates manifest, of all after-8 pm-same-day credit customers, to make sure all deposits are accounted for and verified next day.
• Verifies currency teller function to ensure all monies declared on customers deposit ticket are correct before customer is given credit.
• Validates immediate credit item count against a manifest to ensure all deposits are accounted for after verifying next day.
• Validates stripping teller process, cash-in substitute, to ensure all cash is verified daily and credited to customer's account independent of checks in deposit.
• Reports promptly to lead teller and money room supervisor any problems with deposit set-up or preparation.
• Follows departmental guidelines for immediate credit processing for various banks' customer deposits.
• Responsible for reporting totals (subject to count) to the supervisor and customer through backup documentation.
• Cleans and maintains all teller equipment and makes certain that the teller processing area is clean and clutter free.
• Verifies all incoming deposits to ensure all cash customers immediate credit is credited to appropriate account.
• Tag tubs for verification process with bank ID, I/C dollar amount and I/C count for next day verification.

Skills/Qualifications

• High School Diploma or equivalent
• Cash handling experience required
• 1-2 years teller and supervisory experience preferred
• Advanced computer skills
• Detail-oriented
• Experience working in a fast paced environment is a plus

Working Conditions

This position requires the incumbent to work indoors inside of a teller cubical. The general area is a fast paced money room/production work area, which includes varying temperatures (hot and cold) and dust. The noise level in the work environment may range from moderate to loud.

Essential Physical Requirements

• The position requires the ability to lift heavy loads up to fifty- (50) pounds, fifty- (50) pounds in a single person lift or additional amount with assistance.
• The position requires the incumbent to be able to: Walk, stoop, bend, etc., while carrying objects up to 50 lbs.
• Have normal day vision, corrected or uncorrected, and have normal hearing, with or without device, so as to be able to safely operate money processing machines.
• Sit and stand for prolonged periods.
• Have normal manual dexterity.

Cash Services Headquarters

2000 NW Corporate Boulevard
Boca Raton, Florida, USA 33431
+ 1-561-939-7000