Lead Telecommunications Installer

About the role

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

Benefits

• Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
• Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)
• Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
• Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
• Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Pay

$29–$33 per hour

Responsibilities

• Follow Telamon’s established safety practices and procedures; properly use and maintain personal protective equipment (PPE)
• Perform additions, removals, and modifications on working equipment and circuits, including:
  • Circuit modifications
  • Software additions or upgrades
  • Power transition work
  • Addition or removal of batteries
  • Addition or removal of circuits on working power distribution sources
• Install, configure, and integrate telecommunication equipment such as switches, routers, fiber optics, and power systems in central office environments
• Mount racks, frames, and shelves, ensuring all equipment is securely and correctly installed
• Perform cable installation, termination, labeling, and lacing, adhering to industry standards
• Test and troubleshoot fiber/copper installations; perform power verification and power up equipment
• Test and evaluate systems to determine efficiency, reliability, and compatibility with existing systems
• Conduct diagnostic tests on systems and equipment using tools like OTDRs, power meters, and spectrum analyzers
• Maintain quality awareness and implement quality control processes; perform in-process and final quality inspections
• Read and stay current on installation documentation; interpret drawings, plans, and specifications
• Interpret job plans and scope of work; perform retrofits and upgrades for existing infrastructure
• Make recommendations based on applicable codes, standards, and best practices; discuss media selection and implications for implementation on the network
• Resolve job specification and/or drawing problems; mark/correct office record drawings
• Accurately document installation, testing, and maintenance activities, including as-built drawings and change logs
• Provide work instruction to Level I, II, and III Installers; provide work assignments to Level I and II Installers
• May serve as Site Crew Leader or Installation in-charge person; prepare Methods of Procedure (MOP) and write Job Information Memorandums (JIMs)
• Coordinate with engineers, project managers, and other team members to align installation plans and schedules
• Inventory all job-related material
• Perform addition or removal of non-powered equipment/hardware and wiring and connections (on non-working equipment only and switchboard cable only)
• Lead verification/continuity testing; analyze job specifications and drawings
• Provide guidance and training to less experienced Installers as requested or required

Requirements

• High School Diploma or Equivalency
• 2 years of electronics training from a technical trade school or military
• Minimum of 6 years of field service or equivalent combination of education and experience as determined by the Installation Manager or Director
• Exceptions may be made for individuals who successfully completed the previous level in Telamon’s Installer Academy Program
• Demonstrate proficiency in relevant Network Elements (1, 2, 3, or 4)
• Experience leading, training, and motivating less experienced installers
• Management assessment and approval of proficiency in Level IV Skills

Skills

• Proficiency in installing cables, racks, power systems, and grounding systems
• Ability to perform equipment rack mounting, cable lacing, and termination
• Comprehensive knowledge of the installation process
• Read, interpret, and understand technical drawings and documentation
• Familiar with industry standards (AT&T TP-76300 / 76409 / Telcordia GR1275 / Verizon IP72202)
• Complete “Basic Installation” training course or equivalent on-the-job training
• Successful completion of Safety, Business Code of Conduct, Quality Assurance, and Electrostatic Discharge (ESD) training
• Strong analytical and troubleshooting skills to identify and resolve technical issues
• Meticulous attention to detail; execute installations accurately and ensure full compliance with industry standards
• Good understanding of the phases of the installation process
• Advanced knowledge of current network products
• Ability to lead and direct less experienced team members to complete projects
• Efficiently manage time to meet project deadlines
• Aptitude and interest in technology with the ability to grasp and apply technical concepts
• Proficiency operating computers, tablets, and MS Office software
• Effective communication with team members, supervisors, and other departments
• Valid driver’s license with an acceptable driving record and proof of insurance
• Track and record work hours on a timely basis using time-tracking software
• Good eye and hand coordination, manual dexterity, and precision to work well with a variety of hand tools

Physical Demands

• Ability to lift a minimum of 50 lbs. and may be required to lift as much as 100 lbs. on occasion
• Ability to work on ladders and in confined spaces
• Work with and around electrical wires and ESD products in a safe manner
• Ability to work onsite in central offices, construction, or installation sites
• Requires fine motor skills and manual dexterity for gripping tools and assembling small components
• Ability to stoop, kneel, bend, squat, lift, crawl, push, and pull

Travel/Shift Requirements

• Available to travel as much as 50%–75%
• Travel may require overnight stays away from home for 1–2 weeks at a time, including weekends
• Ability to work early morning shifts, occasional evening shifts and infrequent weekend work
• Must have reliable transportation and be able to transport minor job-related tools to work locations