Lead- Technology

About the role

This role requires a strong understanding of telecom network architectures and operations, as well as hands-on knowledge of various technologies such as TCP/IP, DNS, DHCP, SNMP, BGP, MPLS, and Ethernet Technologies.

Responsibilities

• Define and execute comprehensive testing strategies for telecom and networking applications
• Analyze business requirements, functional specifications, and network workflows to create effective test plans and testing approaches
• Develop detailed test scenarios covering functional, integration, regression, system, end-to-end, and user acceptance testing
• Design and execute positive, negative, boundary, and regression test cases
• Validate telecom business workflows, OSS/BSS integrations, and service assurance processes
• Perform manual and automated testing across multiple environments
• Ensure complete traceability between requirements, test cases, defects, and test results
• Validate network monitoring and fault management systems
• Test alarm generation, event correlation, event suppression, and incident management workflows
• Simulate network failure scenarios and verify fault detection, service impact analysis, root cause identification, and remediation processes
• Validate integrations across OSS platforms, BSS platforms, service assurance systems, inventory systems, and provisioning systems
• Develop and maintain automated test scripts and regression suites
• Support CI/CD testing initiatives and improve test coverage through automation
• Collaborate with development teams to integrate automated testing into release pipelines
• Validate customer-facing portals and operational workflows
• Test end-to-end enterprise customer experiences during fault and restoration scenarios
• Identify, analyze, document, and track defects through closure
• Participate in defect triage and root cause analysis sessions
• Provide daily and weekly quality reports highlighting test execution status, defect trends, quality risks, and release readiness
• Collaborate with offshore and onshore teams, product owners, architects, and business analysts
• Translate business requirements into measurable testing objectives
• Communicate testing progress, risks, and recommendations to project stakeholders

Requirements

• Bachelor’s degree in Computer Science, Engineering, IT, Telecommunications, or related field
• Equivalent telecom service assurance/testing leadership experience may be considered
• Strong understanding of telecom network architectures and operations
• Hands-on knowledge of TCP/IP, DNS, DHCP, SNMP, BGP, MPLS, and Ethernet Technologies
• Understanding of Service Assurance and Fault Management concepts
• Familiarity with OSS/BSS environments
• Experience with testing tools and technologies such as ServiceNow, BMC Remedy, Jira, Postman, SOAP UI, HP ALM, Azure DevOps, and Selenium
• Strong analytical and troubleshooting skills
• Ability to correlate network events with business impacts
• Experience analyzing logs, alarms, incidents, and performance metrics

Skills

• Functional Testing
• System Integration Testing (SIT)
• End-to-End Testing
• Regression Testing
• API Testing
• Automation Testing
• UAT Support
• Defect Management
• SQL and database validation

Benefits

• Discretionary Annual Incentive
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support: Maternal & Parental Leaves
• Insurance Options: Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
• Time Off: Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing

Pay

Salary Range: $120,000 - $140,000 a year