Lead Product Technology

At AT&T, we empower leaders to drive change in a fast‑evolving, connected world. As a Lead Product Technology (Transformation Lead), you will own end‑to‑end AI transformation across AT&T Consumer headquarters functions, translating strategic intent into scalable products, platforms, and capabilities that accelerate AI adoption and measurable business outcomes.

Key Responsibilities

• Coordinate cross‑functional teams: define strategy, technical roadmap, and business cases for rapid delivery of new applications and enhancements.
• Serve as the voice of the customer, providing subject‑matter expertise on marketing technology platforms, CX solutions, billing systems, and other technical applications.
• Lead technical projects, including planning, execution, use of standard tools, Generative AI technology assessments, and measurement of outcomes.
• Define requirements and document business benefit, highlighting quantitative and qualitative value.
• Provide training and support to frontline teams, manage system settings, and plan and execute quality assurance.
• Set vision, direction, and strategy for Generative AI in the Mass Markets domain, identifying, prioritizing, and delivering high‑value AI‑driven solutions.
• Develop business cases, track performance, define benefit measurement methodologies, and ensure realized value of Gen AI investments.
• Innovate and lead change by designing new solutions, influencing stakeholders, and championing transformative initiatives.
• Mentor less experienced staff, implement long‑term plans, and collaborate frequently with senior leadership.

Requirements

• Bachelor’s degree (BS/BA) desired.
• 5+ years of product and project management experience.
• Certification required in some areas (specific certifications not listed).
• Strong working knowledge of modern AI capabilities and tools, including Generative AI.
• Proven ability to drive end‑to‑end AI initiatives that increase revenue, reduce costs, and unlock operational leverage.
• Excellent executive‑ready communication and stakeholder‑influence skills.
• Process‑oriented approach to scaling solutions and innovative problem‑solving mindset.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays (at least 23 days vacation per year and 9 company‑designated holidays).
• Paid parental leave and caregiver leave.
• Additional sick leave beyond statutory requirements (unprotected).
• Adoption reimbursement.
• Short‑term and long‑term disability benefits.
• Life and accidental death insurance.
• Supplemental benefit programs: critical illness/accident, hospital indemnity, group legal.
• Employee assistance programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% on eligible AT&T mobility plans, accessories, internet, and phone services.

Pay

Annual salary range: $143,800.00 – $215,800.00 USD. Individual starting salary may depend on geography, experience, expertise, and education/training.

Schedule & Location

• Weekly hours: 40
• Time type: Regular
• Location: Dallas, Texas (office presence required minimum 5 days per week).