Lead Technician, Facility Services, Exterior Services - US

About the Role

This position supervises associates by assigning duties, communicating goals, providing feedback, and monitoring performance. You will participate in hiring, coaching, and evaluating associates while maintaining quality and safety standards. The role involves managing landscape operations, leveraging technology for work orders, and ensuring compliance with external regulations such as OSHA, Hazardous Waste, NFPA, Storm Water, and DOT.

Responsibilities

• Supervise associates by assigning duties, setting goals, and providing feedback.
• Teach and enforce company policies and procedures, ensuring compliance.
• Participate in hiring, promotion, coaching, and evaluation of associates.
• Maintain quality and safety standards, ensuring equipment and supplies are in proper working order.
• Train associates on Logistics and company policies, monitoring compliance.
• Distribute and maintain procedures and supporting documentation.
• Ensure compliance with external rules and regulations (e.g., OSHA, Hazardous Waste, NFPA, Storm Water, DOT).
• Serve as an expert in landscape management, maintaining garden beds, containers, and landscape plants.
• Leverage technology (e.g., phones, tablets, laptops) to complete work orders and maintain records.
• Perform landscaping tasks such as cutting grass, weed management, raking leaves, and applying planting/pruning techniques.
• Identify and resolve pest and disease issues through chemical applications.
• Operate heavy machinery and powered equipment safely and in compliance with training and certification requirements.
• Perform pre-operation safety checks and post-operation inspections on equipment.
• Provide customer service by communicating with facility users and resolving problems or complaints.
• Perform seasonal exterior maintenance, including snow and ice management.
• Evaluate current and future replacement needs (e.g., mulch, rocks, trees, shrubs, sod).
• Implement upgrades to convert facilities into sustainable units and explore cost-saving improvements.
• Coordinate with Home Office support to standardize equipment and reduce on-hand stock.
• Source tools and equipment for repairs, ensuring completed work meets quality and safety requirements.
• Prepare and execute budgets, develop cost estimates, and approve purchases of parts, materials, and supplies.
• Maintain vehicles in working mechanical and cleanliness condition, coordinating required maintenance.
• Safely operate motor vehicles, ensuring they have all required documents and are properly inspected.
• Submit maintenance invoices for payment and verify vehicle insurance coverage and validity.
• Wear company uniform and badge according to policies.
• Lead and participate in teams, collaborating to meet business needs and improve processes.
• Demonstrate, promote, and support compliance with company policies, ethics, and integrity.
• Embrace diversity, build strong relationships, and mentor others to foster a positive work environment.

Requirements

• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three years.
• No more than 2 moving violations in the last 3 years (if driving a commercial motor vehicle).
• No serious or preventable traffic violations in the last 3 years (if operating a commercial motor vehicle).
• Ability to read and speak English as required by Federal Motor Carrier Safety Regulations.
• Ability to successfully complete a DOT physical and maintain a Medical Examiner’s Certification (MEC) card.
• 2 years’ experience in the landscaping/gardening industry.

Preferred Qualifications

• Associate’s degree in horticulture or related field.
• Certified nursery and/or landscape professional.
• Experience as a landscaping/gardening crew leader or supervisor.
• Experience using intermediate-level functionality of word processing, spreadsheet, email, and presentation software (e.g., Word, Excel, Outlook, PowerPoint).
• State/local licensing where required (e.g., Florida, Texas, California).

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates.

Pay

The hourly wage range for this position is $23.00 - $45.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may apply in specific circumstances, ranging from $0.35 to $3.00 per hour.

Primary location: 4301 S University Dr, Davie, FL 33328-3002, United States of America.