Lead Technician, Facility Services, Exterior Services - US

Position Summary

Supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance. Teaches and supports company policies and procedures and ensures compliance.

What you'll do...

• Serves as an expert in landscape management.
• Manages assigned areas using horticulture methods and solutions.
• Maintains garden beds, containers, and landscape plants.
• Leverages technology to complete work orders and maintain records, logs, and documentation.
• Performs landscaping tasks such as cutting grass, weed management, raking leaves.
• Applies planting and pruning techniques as needed.
• Identifies and resolves pest and disease issues through chemical applications.
• Uses heavy machinery.
• Serves as a liaison between associates and customers, resolving problems and complaints.
• Ensures work environments are maintained according to Walmart policies and procedures.
• Performs seasonal exterior maintenance activities, including snow and ice management.
• Evaluates current and future replacement needs and implements upgrades.
• Sources tool and equipment purchases to perform repairs.
• Ensures completed work meets quality and safety requirements.
• Prepares and executes budgets by developing cost estimates on requested and planned projects.
• Approves purchases of parts, materials, equipment, and supplies.
• Provides technical assistance and consultation to facilitate purchases.
• Verifies purchase receipt and acceptance.
• Maintains vehicles in working mechanical and cleanliness condition.
• Coordinates and takes vehicles for required maintenance.
• Safely operates motor vehicles and ensures vehicles have all the required documents.
• Checks fuel and water levels, brake condition, signals, and lights.
• Safely operates, inspects, and maneuvers heavy machinery and powered equipment.
• Identifies unsafe conditions, equipment malfunctions, or potential hazards and takes appropriate corrective action or escalates as required.
• Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
• Respects the individual: works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence; strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
• Acts with integrity: maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Serve our Customers and Members: delivers results while putting the customer first; makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence: displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Minimum Qualifications

• Ability to successfully complete a DOT physical and secure medical certification during pre-hire contingency and ability to maintain a minimum of a 90 day Medical Examiner’s Certification (MEC) card.
• Valid state-issued driver’s license and able to pass a motor vehicle report.
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
• No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
• No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
• No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
• Ability to read and speak in the English language.
• 2 years’ experience in the landscaping/gardening industry.

Preferred Qualifications

• Associate’s degree in horticulture or related area.
• Certified nursery and/or landscape professional.
• Experience as landscaping/gardening crew leader or supervisor.
• Experience using intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
• State/local licensing where required (for example, Florida, Texas, California).