Lead Technician, Facility Services, Exterior Services - US

Responsibilities

• Supervises associates by assigning duties, communicating goals, providing feedback and follow‑up, and monitoring performance.
• Teaches and supports company policies and procedures and ensures compliance.
• Participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
• Maintains quality and safety standards in assigned area of responsibility by ensuring equipment, tools, and supplies are in proper working order and readily available at the start of each shift.
• Ensures associates are trained on Logistics and company policies and procedures and monitors compliance.
• Distributes and maintains procedures and supporting documentation.
• Assigns and supports work activities to ensure compliance with external rules and regulations (e.g., OSHA, Hazardous Waste, NFPA, Storm Water, DOT).
• Serves as an expert in landscape management; manages assigned areas using horticulture methods and solutions; maintains garden beds, containers, and landscape plants.
• Leverages technology (phones, tablets, laptops) to complete work orders and maintain records, logs, and documentation.
• Performs landscaping tasks such as cutting grass, weed management, raking leaves, planting, pruning, and applying pest‑ and disease‑control chemicals.
• Identifies and resolves pest and disease issues through chemical applications.
• Operates heavy machinery and performs troubleshooting and customer service by communicating with facility users, resolving problems and complaints.
• Ensures work environments are maintained according to Walmart policies and procedures.
• Performs seasonal exterior maintenance, including snow and ice management, operating snow removal equipment, applying de‑icing materials, and clearing walkways and exterior areas.
• Evaluates current and future replacement needs (e.g., mulch, rocks, trees, shrubs, sod) and implements upgrades to convert the facility into a sustainable unit while exploring cost‑saving improvements.
• Coordinates with Home Office support to standardize equipment and reduce on‑hand stock; sources tool and equipment purchases for repairs.
• Prepares and executes budgets by developing cost estimates for requested and planned projects; approves purchases of parts, materials, equipment, and supplies; provides technical assistance and consultation to facilitate purchases; verifies purchase receipt and acceptance.
• Maintains vehicles in working mechanical condition and cleanliness; coordinates maintenance, ensures alternate driving support, operates vehicles safely, checks fuel, water, brakes, signals, lights, and verifies insurance coverage.
• Wears company uniform and badge according to policies; operates, inspects, and maneuvers heavy machinery and powered equipment (forklifts, material handling equipment, industrial machines, shop equipment, vehicles) in accordance with training, certification, and safety procedures; performs pre‑operation safety checks and post‑operation inspections; identifies unsafe conditions or equipment malfunctions and takes corrective action or escalates.
• Ensures vehicles are properly locked, keys stored per protocol, and available for inspection or reassignment; parks assigned work vehicles at designated Walmart parking locations.
• Leads and participates in teams by sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to meet timelines and quality; modeling adaptability to change.
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co‑workers, customers, and partners; analyzing information; monitoring progress; identifying improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity; explains and guides application of policies; implements action plans; uses Open Door Policy; assists management with ethical and compliance issues.
• Embodies Walmart values: Respect the Individual (embracing differences, building trusting relationships, mentoring), Act with Integrity (high ethical standards, humility, transparency), Serve Customers and Members (customer‑first results, informed decisions), Strive for Excellence (curiosity, risk‑taking, continuous improvement, technology adoption).

Minimum Qualifications

• Ability to successfully complete a DOT physical and secure