Lead Technician

About the role

A lead technician is mainly responsible for performing water mitigation for residential and commercial properties while providing excellent customer service. This is a labor-intensive construction-related position that has a rotating "on call/emergency response" requirement.

Responsibilities

• Visit new assignments/jobs, interface with the customer.
• Scope the damages, perform mitigation services, provide documentation to the estimator for approval.
• Develop moisture mapping and create drying-log.
• Be capable of carrying heavy loads of debris, damaged materials, and equipment from the property.

Qualifications

• Have excellent customer service skills.
• Be ready, willing, and able to work and be available for overtime when needed.
• Be able to work unsupervised.
• Have a great attitude, be trustworthy, be dependable, and have a pleasant personality.
• Proficient in working with technology.
• Willingness to undergo a background check and driving record check.
• Ability to lift a minimum of 50 pounds regularly.
• Must have a valid driver’s license.
• Must be fluent in English.

Experience

• Water Mitigation, 2+ years required
• Remediation, 2+ years (Preferred)
• Construction, 1+ year (Preferred)
• Xactimate Software proficiency a plus
• IICRC certification a plus

Benefits

• Corporate Ipad
• Vacation and Paid time off
• Health Insurance Reimbursement

Pay

TBD per hour plus overtime and after-hours bonus eligibility