Lead Technician

About the role

Oversees Installation and Installs: various cables that include but are not limited to: twisted pair cable, coax, power limited tray cable, stranded cable, solid conductor low voltage cable, CAT-6, CAT-5, single mode fiber optical cable & multi-mode fiber optical cable. Cable installation includes placement, termination, testing, labeling & documentation.

Responsibilities

• Train, direct, and oversee technicians on installation, safety, and maintenance methods/procedures, as required to perform all activities defined in the SoW safely, with quality, on time, and efficiently.
• Identify and escalate any new or high-risk activities as needed to get additional support.
• Understand, apply, and enforce Premiere/customer-provided environmental, health & safety policies.
• In conjunction with other Lead Technicians, provide regular feedback and development recommendations on members of the field team.
• Effectively utilize tools provided by Premiere to include but are not limited to: Order Package - (Standard contents), SSP (Emphasis on SoW, Schedule, Dependencies, and budget), SNAPSHOT, Network Diagram, QA checklist/Punch List, Closing package – (Standard contents), Guidelines
• Communicate effectively with clients, management, and coworkers.
• Recognize and assess the impact of site/scope changes on a real-time basis. Escalate issues that will significantly impact the scope, resources, and schedule
• Provide timely status reports to internal/external contacts as required.
• Apply the RFC/FCO process as needed for scope changes.
• Provide support for client contacts & technicians as needed.
• Meet with clients to determine satisfaction and areas of improvement.

Skills

• Must have the ability to install, terminate & test low voltage cables & fiber optical cables (to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables).
• Ability to follow written & verbal instructions.