Lead Technician

From commercial office space and manufacturing to multi‑site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self‑performed, site‑based operations to energy‑efficiency upgrades and supplier‑managed interior/exterior maintenance.

Job Summary

Lead Technicians are the tactical leader within the region that they serve. Their duties include but are not limited to providing tactical direction, establishing priorities, assigning tasks, coordinating projects, and providing expertise and support to technicians at the job site. Lead Technicians are responsible for ensuring technicians perform work safely and are trained in both the technical skill sets and administrative functions. They are expected to apply 95 % of their time to billable work orders.

Essential Duties & Responsibilities

• Training new employees on EMCOR field organizational practices and procedures.
• Serving as tactical leader in the field; leading, coaching, and providing trade knowledge to technicians.
• Observing workmanship of technicians in the field, conducting tasks, and accurately completing associated administrative functions (Mobil Link, DSI, paperwork).
• Assisting technicians with complicated/skilled work orders where geographically appropriate.
• Serving as facilities‑maintenance subject‑matter expert.
• Following through and completing all duties assigned by the Regional Manager.

Qualifications

• High school diploma or equivalent; degree/certification or professional experience in landscaping, trades (electrical, HVAC, plumbing, carpentry, etc.) or specialty floor care.
• Five or more years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
• Applicable certifications, licenses, and a valid driver’s license in good standing.
• Strong language skills: ability to read and interpret safety rules and procedures, write routine reports, and speak effectively before groups of customers or employees.

Technical Qualifications & Skills

• Complete assigned work orders promptly and communicate status via tablet or designated business process.
• Proficient with tablet devices, business systems, and document‑management software (e.g., Microsoft Office, Lotus Notes).
• Compliance with all applicable codes, regulations, governmental directives, and company safety policies.
• Perform day‑to‑day repairs, emergency response, and preventive maintenance.
• Maintain knowledge of and adhere to OSHA standards and company safety policies.
• Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
• Daily local travel between properties.

Physical Demands

• Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently required to climb or balance.
• Regularly lift and/or move up to 25 lb; frequently lift and/or move up to 50 lb; occasionally lift and/or move up to 75 lb.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Regular exposure to moving mechanical parts and risk of electrical shock.
• Occasional exposure to wet or humid conditions, high/precipitous places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather, extreme temperatures, and vibration.
• Noise level considered normal.