Lead Technician

About the role

Daisy is a national company with strong centralized technical and commercial support. Our technicians will have access to a central technical support team through state-of-the-art communication systems, training, equipment documentation, as well as established relations with equipment and systems vendors. This role offers technical challenges to implement and support smart home systems that enhance the lives of those in our community. There will always be opportunities to grow technically and professionally. Some technicians in other branches have progressed to be Project managers and Sales personnel.

Responsibilities

• Install, configure, and service integrated AV, lighting, shades, networking, cameras, and home automation systems
• Interact with customers, trade partners, and contractors in the most professional manner
• Install and terminate low-voltage cabling, panels, and junction boxes
• Troubleshoot audio, video, networking, and control systems—both simple and complex
• Interpret project blueprints and system schematics to execute installations accurately
• Ensure clean, code-compliant, and high-performance installations at client sites
• Communicate daily progress and issues to the Project Manager
• Act as the on-site point of contact for clients, designers, builders, and architects
• Maintain company vehicles, tools, and equipment in excellent condition
• Mentor and lead junior technicians as needed
• Deliver service that meets Daisy’s standards for quality, reliability, and professionalism

Requirements

• High school diploma or equivalent
• 5 to 7 years of AV/Networking /Technology Integration Experience
• Proven capacity in several of the following areas: Lighting, Shading, Networks / Wi-Fi, Indoor/Outdoor Audio and Video, Home Theaters, Security (cameras/door locks), Home Assistants, and Smart Home Automation
• Experience with Control4 or Creston with smart home automation platforms is preferred
• Industry-recognized certifications (CEDIA, AVIXA, manufacturer, etc.) are preferred

Qualifications

• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods of time

Skills

• Positive attitude
• Good customer service skills
• A stellar work ethic
• A professional appearance
• Positive attitude
• Good customer service skills
• A stellar work ethic
• A professional appearance

Benefits

• Comprehensive benefits and compensation packages, including medical, dental, and vision coverage
• Certain benefits become effective after an introductory period
• We value our employees' well-being and are committed to providing a supportive work environment
• Competitive compensation
• Training and Development
• Career Pathways & Upward Mobility

Pay

Compensation details are competitive and will vary based on experience and qualifications. Specific details will be provided during the interview process.

Schedule

The schedule for this position will be determined by the franchisee and may vary based on the needs of the Katy, Fulshear, Cypress, and surrounding areas. However, it will typically involve regular working hours and occasional overtime as needed.