Lead Technician - 1500 Sign on Bonus - NC

ServiceMaster DSI provides restoration in Charlotte, NC and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and known for the great care we take with clients and employees alike. Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.

About the role

We’re looking for a Lead Technician/Restoration Crew Chief for residential and commercial fire and water clean-up and restoration. Job assignments include specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack-ins, and content cleaning. This position also directs, aids, and supervises the Restoration Technicians assigned to the project.

Pay starts at $24–$28 per hour, negotiable based on experience, plus a $1,500 sign-on bonus.

Responsibilities

• Ensures the timely, quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids, and supervises Restoration Technicians and Staff Laborers assigned to the project by the Project Manager.
• Evaluates competence and quality of Restoration Technicians and Staff Laborers.
• Ensures continuous training and skill development of Restoration Technicians and Staff Laborers.
• Ensures productivity of assigned team members.
• Completes all required restoration project documentation, including forms and photo-documentation, in accordance with established protocols.
• Maintains excellent customer communication and relations.
• Performs other duties as required, which may include job functions outside the normal scope.

Requirements

• Restoration or carpet and upholstery cleaning experience.
• Previous experience as a Crew Chief in a fire and flood restoration company.
• Good communication skills.
• Valid driver’s license and reliable transportation.
• Ability to travel out of town.
• Able to move and/or lift 50+ lbs.
• IICRC Water Restoration Tech Certification (WRT).

Benefits

• Health, dental, vision, and life insurance.
• 401(k) with company match.
• Generous paid time off and holiday pay.
• Company vehicle.
• Paid IICRC training.
• On-call premium and monthly performance bonus.
• Free uniforms.
• Wellness resources.
• Opportunity for advancement and career development.