Lead, Technical Program Management

About the role

The Global Technology team at Prudential takes pride in fostering a culture where digital transformation is integral to our operations. As a Lead, Technical Program Management in the Information Security Office, you will play a pivotal role in driving the delivery of Information Security initiatives across multiple teams.

Responsibilities

• Drive the integrated delivery plan for assigned Information Security initiatives across workstreams and delivery teams;
• Establish and maintain delivery cadence (planning, checkpoints, stakeholder updates) and track milestones and delivery commitments;
• Maintain RAID (risks, assumptions, issues, decisions) for assigned programs, actively manage escalations, and drive resolution of blockers and cross-team dependencies;
• Ensure clear ownership, follow-through, and documented decisions;
• Provide clear, concise status reporting for stakeholders using outcome-oriented metrics (delivery health, adoption, control readiness, risk posture);
• Identify trends, highlight tradeoffs, and drive follow-ups based on execution learnings;
• Partner with program and delivery teams to translate priorities into executable plans for your assigned area, with clear sequencing and measurable outcomes across scope, timing, and resource needs;
• Partner with Information Security and Technology leaders to surface constraints early (scope, capacity, sequencing), develop options, and drive timely decisions for your assigned programs;
• Facilitate program governance forums for your initiatives to coordinate delivery across teams, resolve interlocks, and ensure readiness for releases and operational adoption;
• Drive disciplined execution across the full lifecycle (intake, planning, delivery, launch, stabilization) for assigned programs, ensuring work products meet Information Security requirements (controls, documentation, approvals) and include clear operational handoffs so delivered capabilities are supportable and auditable;
• Support delivery teams and partners with execution discipline (planning hygiene, dependency follow-up, stakeholder updates) and contribute to a culture of accountability and transparency through strong follow-through;
• Identify and implement improvements to program management processes and tooling (planning, reporting, dependency tracking) within your scope to strengthen execution discipline, transparency, and delivery predictability.

Requirements

• Bachelor’s degree in Information Assurance, Cybersecurity, Computer Science, or Information Systems, and/or experience in related fields;
• Proven experience in program/project management, including agile delivery methodologies and working effectively in hybrid (agile/waterfall) environments as needed;
• Strong program delivery experience in an Information Security and/or technology environment, including integrated planning, dependency management, stakeholder reporting, and governance (cadence, RAID, escalations);
• Ability to engage credibly on core cybersecurity concepts (controls, risk, identity, vulnerability management, incident response) and translate them into clear delivery requirements, governance checkpoints, and measurable outcomes for assigned initiatives;
• Outcome-oriented delivery in regulated environments: define and track metrics (delivery health, adoption, control readiness) and help ensure controls, documentation, approvals, and operational handoffs support auditability and intended risk outcomes;
• Strong business acumen and sound judgment; ability to frame tradeoffs and recommendations in the context of priorities; continuous learning mindset;
• Excellent problem-solving, communication, and collaboration skills;
• Effectively leverage diverse ideas, experiences, and perspectives to benefit the organization.

Qualifications

• Experience supporting or managing programs with diverse stakeholders across regions and time zones;
• Prior hands-on cybersecurity experience (e.g., security engineering, operations, incident response, vulnerability management, IAM), with demonstrated ability to apply security practices within a regulated environment.

Skills & Expertise

• Outcome-oriented delivery in regulated environments: define and track metrics (delivery health, adoption, control readiness) and help ensure controls, documentation, approvals, and operational handoffs support auditability and intended risk outcomes;
• Strong business acumen and sound judgment; ability to frame tradeoffs and recommendations in the context of priorities; continuous learning mindset;
• Excellent problem-solving, communication, and collaboration skills;
• Effectively leverage diverse ideas, experiences, and perspectives to benefit the organization.

Benefits

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave;
• 401(k) plan with company match (up to 4%);
• Company-funded pension plan;
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs;
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development;
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs;
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Pay

$123,700.00 to $204,100.00

Schedule

N/A