Lead Tech

About the role

Join Sparklight as a Lead Technician and use your talents to make a meaningful impact with your team and the more than 900,000 residential and business customers we serve in over 26 states.

Responsibilities

• Performs commercial and residential installations, completes repairs, terminates service, and relocates existing equipment.
• Uses electronic equipment to troubleshoot, diagnose, and complete all repairs in the HFC network.
• Serves as a role model/mentor and provides leadership in the areas of installation, HFC network maintenance, and overall performance.
• Trains new Field and Senior Field Technicians.
• Trains Lead Technicians as directed by Technical Operations Manager.
• Inspects and evaluates completed field work.

Qualifications

• One year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.
• Must successfully complete Leadership and Supervisory Skills course within one year of becoming Lead Technician.
• Must have successfully completed all Cable One Technical Training Center courses through Senior Field Technician and Advanced Technician if applicable.
• Valid driver’s license and a good driving record.

Skills

The ideal candidate will possess strong problem-solving skills, attention to detail, and the ability to work independently and as part of a team.

Benefits

• Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions.
• Medical, dental, and vision plans – start when you start!
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• Annual community support to various organizations across the U.S.
• Advancement opportunities
• Collaborative work environment

Pay

Details about pay are not specified in this job posting.

Schedule

This position requires the ability to work a variable schedule. This position may require occasional travel.