Lead Team Member

About the role

Full-time position with flexible shift availability including days, evenings, overnights, and weekends at 45 5th Street S.E., Barberton, Ohio 44203.

Essential Duties

• Provides prompt excellent customer service in a courteous, friendly and attentive manner
• Greets customers as they enter the area and thanks customers as they leave
• Gives assistance and offers suggestions or recommendations to the customer
• Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold
• Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
• Reports to work on time and follows the dress and appearance code
• Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties
• Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores
• Inspects store facilities and equipment for safety, cleanliness, and proper working order
• Contacts maintenance for repair when needed
• Completes build-to's for ordering/purchasing merchandise
• Receives and verifies vendor deliveries
• Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly
• Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
• Controls merchandise, cash shortages, and other selling expenses
• Assists in maintaining proper inventory levels and shift audits
• Monitors shift sales, cash handling procedures and other shift functions including daily close-out functions
• Notifies the Store Manager of any sales, cash, inventory or operating discrepancy
• May receive and sign vendor deliveries and verify quality and quantity of product
• Follows Company and/or brand guidelines for product breakage or spoilage
• Supervises the activities of customer service representatives in the absence of the Store Assistant Manager
• Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards
• Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs
• Assists with counseling of employees and provides feedback to help employees improve performance
• May provide direction for managing the fast food service area of the store
• Knows the gasoline pricing strategy for the store and changes gasoline prices correctly
• Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager
• Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring
• Performs duties associated with shift change such as counting the cash drawer, recording employee purchases and completing end of shift/shift change reports
• Keeps and ensures all employees keep accurate time keeping records
• May take inventory of supplies and equipment
• Attends job-related meetings (may be required to work irregular hours)
• Provides regular and predictable onsite attendance
• Completes daily store reports and other duties as assigned by the Store Manager

Requirements

• High school diploma or GED preferred
• Experience in retail sales preferred
• Ability to work with the equipment, tools and materials listed above
• Ability to work as scheduled including arriving to work on time
• Ability to communicate information and ideas so others will understand
• Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred
• Ability to perform essential duties and physical functions described below
• Ability to work in the conditions described below

Physical Requirements

• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups)
• Ability to grasp, reach and manipulate objects with hands for entire shift (requires eye-hand coordination)
• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
• Able to reach overhead for objects
• Ability to bend and twist at waist
• Ability to communicate orally
• Ability to operate a cash register and/or computer keyboard
• Ability to stoop, kneel, squat, bend, push, and pull
• Ability to work alone
• Be exposed to occasional noise
• Ability to stand and/or walk for an entire shift
• May require climbing a ladder to store and retrieve materials or place and remove signs

Work Environment

• Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
• Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
• Exposure to occasional noise
• Work with minimum direction and periodic supervision

Pay

Hiring range: $15.50 to $16.00

This response is AI-generated, for reference only.