Lead Team Member

About the Role

We want you to join our team as a Lead Customer Service Representative in a fast-paced, fun environment where you can grow your career. This role offers task variety, paid comprehensive training, and opportunities for advancement.

Responsibilities

• Greet customers, run the register, and handle cashiering duties
• Make purchase suggestions and work with our food program
• Gain entry-level management experience by leading shifts regularly
• Maintain high standards for store appearance (indoor and outdoor tasks)
• Provide fast and friendly service to customers
• Interact with customers daily while working with a fun, energetic team
• Ensure regular and predictable onsite attendance
• Lead a team of employees and supervise entry-level staff

Skills

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Working quickly and efficiently in a fast-paced environment
• Collaborating as part of a team to accomplish daily goals
• Problem-solving and offering creative suggestions
• Thinking quickly and adapting to changing situations

Qualifications

• Retail and customer service experience
• Entry-level management experience (preferred)
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour per shift
• Grasp, reach, and manipulate objects with hands (requires eye-hand coordination)
• May require climbing a ladder to store/retrieve materials or place/remove signs

Benefits

• Medical, vision, dental, and life insurance
• Short-term and long-term disability coverage
• Flexible schedules
• Weekly pay
• 401K with competitive company match
• Flexible spending/health savings accounts
• Tuition reimbursement

Schedule

Flexible availability required, including days, evenings, overnights, and weekends.

Pay

Full-time position with weekly pay.

Location: 10100 Granite Pl, Jacksonville, Florida 32226