Lead, Talent Management - Skills

About the role

This job implements and manages talent management strategies, including succession planning and leadership development. It develops expertise in business operations to enhance talent strategies and collaborates with HR and business leaders. It is also focused on executing talent recognition solutions and contributing to talent strategies.

Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience — think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff — be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team — make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System — a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Responsibilities

• Implementing talent management programs, including succession planning and leadership development initiatives
• Developing expertise in business unit operations to enhance talent management strategies and workforce planning
• Executing innovative solutions for talent recognition, professional development, and career well-being
• Utilizing advanced talent analytics to provide insights for strategic decision-making and organizational development
• Contributing to the promotion and adoption of enterprise-wide talent and HR initiatives
• Collaborating with HR and business leaders to develop talent management strategies that support business transformation
• Integrating inclusion into talent management processes and initiatives
• Managing specific talent management projects, ensuring alignment with organizational goals and HR strategies
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance; must be able to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned

Skills

• Program Management
• Business Acumen
• Change Management
• Stakeholder Management
• Data Analysis
• Leadership Development Programs
• Process Improvements