Lead Talent Development Specialist - WFNJ

About the company

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

Responsibilities

• Reviews case files to ensure compliance with contractual agreements
• May perform case management, eligibility and data entry duties for customers
• Implements and enforces quality assurance plans
• Compile data for reporting progress of programs
• Conducts trainings and orientations
• Recommends corrective actions, implements corrective action plans
• Extensive standing, sitting, computer, phone, and deskwork required; work primarily in a defined office environment with specified hours, although flexible hours may be required
• Interacts one on one and in groups with individuals from a diverse range of backgrounds
• Availability for out of office meetings, conferences
• Minimum of three plus years related experience
• Creates, implements, and monitors Standard Operating Procedures (SOPs)
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

Qualifications

• Demonstrate knowledge of quality assurance procedures and federal, state and local workforce Coalition laws and mandates
• Experience conducting quality assurance activities, such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor or case manager
• Demonstrate a working knowledge of computers and knowledge of data management processes
• Demonstrate knowledge of eligibility determination processes and filing procedures
• Demonstrate good communication, telephone and customer service skills
• Demonstrated ability to conducting training sessions and do presentations
• Bachelor's degree in related field
• An equivalent combination of acceptable related experience and or training may be substituted for up to two years of the education requirement on a year for year basis
• Travel is required

Benefits

• Extensive learning opportunities
• Networking programs
• Opportunity to make a lasting impact on the lives of others