Jobs · Customer Service · Tennessee

Lead Systems Technician

Vector Security · Chattanooga, TN · 3 days ago
On-siteCustomer ServiceFull-time

About the role

At Vector Security, we think big, do the right thing, and make a difference every day. If this aligns with how you like to work, we’d like to invite you to join our team as a Lead Systems Technician. We offer great benefits, a competitive salary, and growth opportunities.

Responsibilities

  • Install/service integrated systems: Completes system servicing and/or installations of various types of integrated systems including integrated burg, card access, video, and fire alarm systems.
  • Troubleshoot integrated systems in high-end residential and commercial applications.
  • Demonstrate proficiency and understanding of the software and programming for the primary manufacturers used by branch.
  • Employ logic and experience to work through system and integrated system issues.
  • Aid in design and deployment of projects in concert with local and state building codes and communicate effectively with AHJs.
  • Interact and communicate at all levels of the organization and with external customers.
  • Share knowledge, ideas, and solutions.
  • Train and mentor technicians: Review work of Entry Level through Level 2 technicians on shared job site and provide training to correct any errors.
  • Responsible for the work done by all technicians on his/her jobs.

Requirements

  • Education & Experience: High School Diploma or equivalent. Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control). 5+ years industry experience - Preferred.
  • Certification/License: Must possess a Valid Driver’s License. Fire Alarm License - Preferred. Fire Alarm experience - Required. ESA Certified Alarm Technician Level 2 or equivalent - Preferred. NICET Fire or Video Level 2 - Preferred.
  • Communication: Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service. Technical: Understands software and programming for the primary manufacturers used by their home branch. Possesses the skill to decipher/design integrated systems in conjunction with local jurisdiction requirements.

Qualifications

  • High School Diploma or equivalent.
  • Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control).
  • 5+ years industry experience - Preferred.
  • Valid Driver’s License.
  • Fire Alarm License - Preferred.
  • Fire Alarm experience - Required.
  • ESA Certified Alarm Technician Level 2 or equivalent - Preferred.
  • NICET Fire or Video Level 2 - Preferred.

Skills

  • Effective communication with various individuals in a professional manner.
  • Proficiency and understanding of the software and programming for the primary manufacturers used by their home branch.
  • Ability to decipher/design integrated systems in conjunction with local jurisdiction requirements.

Benefits

We offer a “Total Rewards” package including:

  • Company vehicle provided.
  • Competitive compensation with incentive eligibility.
  • Career advancement opportunities.
  • Medical, dental, and vision coverage.
  • HSA/FSA programs.
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products.
  • 401k retirement savings plan after just 60 days.
  • 7 Company Holidays, plus 2 Floating holidays of your choice.
  • Paid Time Off.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).

Pay

Competitive compensation with incentive eligibility.

Schedule

Not specified.

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