Lead Systems Technician

About the role

We are seeking a Lead Systems Technician to join our team in Memphis, TN. The position offers a competitive salary, benefits, and growth opportunities. The Lead Systems Technician will be responsible for servicing and installing integrated systems including Burglar and Fire Alarms, Access Control, and Video.

Responsibilities

• Completes System Servicing and/or Installations of various types of integrated systems.
• Completes Servicing and/or Installation of basic to advanced network devices.
• Completes programming & commissioning for security, fire, access control and video surveillance systems.
• Assists with new technician training.

Requirements

• Education & Experience: High School Diploma or equivalent. 5+ years industry experience - preferred. Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control).
• Certification/License: Must possess a Valid Driver’s License. ESA Certified Alarm Technician Level 2 or equivalent - preferred. NICET Fire or Video Level 2 - preferred.
• Communication: Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical: Assists in design of integrated systems; understands software and programming for the primary manufacturers used by their home branch. Possesses the skill to decipher/design integrated systems in conjunction with local jurisdiction requirements.

Qualifications

• High School Diploma or equivalent.
• 5+ years industry experience - preferred.
• Minimum of 2-years of fire detection and signaling systems experience (burglary, fire alarm, CCTV and access control).
• Valid Driver’s License.
• ESA Certified Alarm Technician Level 2 or equivalent - preferred.
• NICET Fire or Video Level 2 - preferred.

Skills

• Strong technical aptitude.
• Effective interpersonal skills.

Benefits

• Medical, dental and vision coverage.
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products.
• 401k retirement savings plan.
• Flexible Spending Account.
• Paid time off.
• Tuition reimbursement.
• Employee Assistance Program (EAP).

Pay

Competitive compensation with incentive eligibility.

Schedule

Monday - Friday, 1st shift hours.