Lead Systems Operations Engineer

At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. This means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow.

About This Role

Wells Fargo is seeking a Lead Systems Operations Engineer in technology as part of Commercial and Corporate & Investment Banking Technology (CCIBT). This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications.

Responsibilities

• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
• Work as a key participant in large-scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in-depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Requirements

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of experience with Vulnerability and OS Patch Management
• 2+ years of experience with Vulnerability Governance within a Regulated Environment
• 3+ years of experience in production support or operations engineering

Qualifications

• Deep understanding of SRE principles and practices
• Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana)
• Expertise in automation tools
• Strong technical expertise, communication, and stakeholder engagement skills

Job Expectations

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Location Posting: 194 Wood Ave S, Iselin, New Jersey 08830 | 300 S Brevard St, Charlotte, North Carolina 28202 | 125 High St. - Boston, Massachusetts 02110

Pay

$119,000.00 - $224,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement