Lead Surveillance Operator - Surveillance

Responsibilities

• Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments.
• Attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters.
• Afford assistance in the coordination and resolution of emergency situations.
• Operates all surveillance equipment with a high degree of skill, including but not limited to monitors, switchers, computers, controllers and cameras.
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
• Works in liaison with applicable department managers and state regulators with regards to confidential matters.
• Maintains a flexible schedule including weekends, evenings and holidays.
• Works a reasonable amount of overtime when required.
• Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Ensures prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of relevant experience in a casino environment.
• Knowledge of gaming laws and regulations.
• Ability to operate surveillance equipment with proficiency.
• Excellent attention to detail and observational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours including weekends, evenings and holidays.

Benefits

• Medical, Dental, Vision Prescription
• Life, Accident
• Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals
• Free Uniforms
• Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs