Lead Support Professional
About the role
The Lead Support Professional (LSP) in Community Living supports the CVA and CHS missions by providing supervision of the day-to-day activities of Individuals with intellectual and developmental disabilities. Key responsibilities include aiding Individuals by providing physical and emotional support, maintaining a safe, clean, and comfortable living environment, empowering Individuals by seeking opportunities for independence, ensuring regulatory compliance, integrating Individuals into the community, leading a team of Direct Support Professionals, and supporting the health of Individuals.
Responsibilities
- Aid Individuals by providing physical and emotional support; and maintaining a safe, clean and comfortable living environment through general housekeeping duties (which may include making beds, cooking meals, laundry, care of equipment, etc.).
- Empower Individuals by seeking opportunities where Individuals may demonstrate independence; aiding and assisting with skill development in areas of self-help, self-determination, and self-advocacy; and observing, encouraging and recording Individuals’ progress toward established goals.
- Ensure regulatory compliance by managing the health and regulatory documentation for the team and the Individual(s) served; ensuring required documentation is completed to standard and in a timely fashion within established guidelines; actively facilitating and participating in trainings and meetings; communicating and collaborating with Professional Managers for the health and welfare of the program and the Individual(s) served; participating in a tiered on-call system which includes working outside of regularly scheduled hours to ensure adequate coverage; demonstrating professionalism, reliability, good attendance, and accountability.
- Integrate Individuals into Community by encouraging and facilitating community connections; assisting in building meaningful relationships with others in their community; and encouraging participation in activities and programs which provide opportunities to spend time constructively and enjoyably.
- Lead a team of Direct Support Professionals by supervising and training team members; scheduling and supporting team members; administering performance evaluations, and directing performance improvement; reviewing timesheets, and managing time-off requests of team members per policies and procedures, communicating and collaborating with Professional Managers for managing program vacancies; communicating professionally with courtesy and kindness with team members; being a role model for the team, and setting the standard of excellence for their team.
- Support the Health of Individuals by communicating with healthcare providers and pharmacies, professional therapy services, and other external agencies for the benefit of the Individuals served; assisting them with personal care and hygiene activities; assisting them with administering medications; and assisting with therapies or other medically related needs.
Requirements
- High School diploma or equivalent
- Some supervisory or management experience
- One year of experience working with individuals with intellectual or developmental disabilities
Qualifications
- Valid driver’s license
- Reliable, licensed and insured vehicle
- Ability to satisfactorily complete mandatory (paid) trainings to include CPR/First Aid and Level 1 Med-Aide
- Continuous ability to push and pull 100-125 lbs. of pressure consistently over extended periods as per requirements of performing CPR, as defined by the American Heart Association
- Continuous ability to kneel on hard or other surfaces for extended periods, as per requirements of performing CPR
- Ability and strength to position/lift/transfer greater than 50 lbs. (an adult human being) regularly, including the ability to safely assist an adult human being to the ground to perform CPR
Skills and Abilities
- Accountability
- Attention to detail
- Compassion and kindness
- Courtesy and friendliness
- Ethical behavior and decision making
- Initiative
- Leadership and mentorship skills
- Management skills
- Organizational skills
- Positivity with a collaborative attitude
- Professional development skills
- Professional and courteous communication
- Stress management
- Time management with ability to meet documentation expectations and deadlines
- Welcoming attitude
Competencies
- Able to document electronically in proprietary systems
- Able to follow directions
- Capable of passing required trainings, including (but not limited to) CPR/First Aid. Medication Administration (Med Aide), and Universal Precautions
- Comfortable with providing personal care
- Computer, and electronic communication literate
- Learning-focused
- Responsible and reliable
- Person-centered
- Policy-supportive
- Respectful and professional in communications
- Team builder
Benefits
CHS offers best-in-industry benefits. Click here to view our Benefits guide for more details.
Shifts
Full-Time (40 hrs. per week). Based on the needs of the individuals being served. This position requires on-call responsibilities.
EEO Statement
Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.