Lead/Supervisor Veterinary Technician

About the role

Westfield Veterinary Group is looking for an experienced Lead Veterinary Technician / Outpatient Supervisor to help lead our clinical team in Union, NJ. This is a great opportunity for a skilled veterinary technician who enjoys hands-on patient care, supporting veterinarians, and helping teammates grow. In this leadership role, you'll oversee daily outpatient workflow, help coordinate patient care, provide guidance and training to veterinary technicians and assistants, and ensure our team delivers high-quality, compassionate care. You'll also use your clinical experience to support appointments, treatments, diagnostics, and hospital operations while helping create an organized, collaborative, and positive work environment.

Responsibilities

• Oversee daily outpatient workflow to keep appointments, treatments, and patient care running smoothly.
• Help coordinate technician and assistant assignments based on patient needs and hospital priorities.
• Provide hands-on training, coaching, and mentorship to veterinary technicians and assistants.
• Support onboarding and help develop team members' clinical skills and confidence.
• Monitor workflow, identify areas for improvement, and help maintain efficient hospital operations.
• Communicate with veterinarians, hospital leadership, and team members to address patient care needs and workflow challenges.
• Promote teamwork, accountability, and adherence to hospital protocols.
• Help ensure medical records, patient documentation, and treatment plans are completed accurately.
• Assist veterinarians during examinations, outpatient procedures, and treatments.
• Obtain patient histories, record vital signs, and prepare patients for examinations.
• Collect laboratory samples and perform in-house diagnostics.
• Place and maintain intravenous catheters and administer medications under veterinary supervision.
• Perform radiographs and other diagnostic procedures as needed.
• Provide nursing care and monitor patients before, during, and after treatments.
• Educate clients on medications, follow-up care, preventive health, and treatment instructions.
• Maintain accurate medical records and communicate changes in patient condition promptly.
• Help maintain clean, organized, and well-stocked treatment and examination areas.
• Lead by example through strong technical skills, professionalism, and compassionate patient care.
• Help team members prioritize tasks and manage a busy outpatient caseload.
• Reinforce patient safety standards, infection control practices, and hospital protocols.
• Support a positive client experience through clear communication and excellent service.
• Collaborate with the medical team to identify opportunities to improve patient care and daily operations.

Requirements

• At least 3 years of veterinary technician experience.
• Previous leadership, supervisory, or lead technician experience preferred.
• Strong outpatient, treatment, and patient-care skills.
• Experience training, mentoring, or supporting the development of other team members.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize tasks and remain calm in a fast-paced veterinary environment.
• A team-oriented mindset with the ability to provide direction and constructive feedback.
• A commitment to patient safety, compassionate care, and high-quality veterinary medicine.
• Veterinary technician credentialing (CVT, LVT, or RVT) preferred.

Schedule

Full-time position, approximately 36–40 hours per week. Daytime outpatient schedule, with shifts based on hospital operating hours and staffing needs. Rotating Saturdays may be required.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Continuing education reimbursement for credentialed technicians.
• Monthly bonus opportunities.
• Scrub allowance.
• Employee pet care discounts.
• Flexible scheduling options.
• Paid parental leave.
• Employee Assistance Program and behavioral health resources.

Pay

Competitive pay starting at $27/hour, based on experience and credentials.