Lead Studio Advisor - Studio Manager
About the role
BODYROK North Georgia is seeking a Lead Studio Advisor to manage the new Milton location. As our Lead Studio Advisor, you will lead with passion and purpose to drive membership growth, manage daily operations, and help build a high-performing team that delivers an exceptional experience.
Responsibilities
Lead with passion and purpose to drive membership growth, manage daily operations, and help build a high-performing team that delivers an exceptional experience.
Embody the BODYROK brand in and out of the studio, creating a sense of community.
Manage the studio advisor team of your studio:
Training new SAs on processes and ensuring they are ready for solo shifts
Review membership requests and daily wrap-ups and provide coaching & feedback for SAs as needed
Lead quarterly SA meetings / trainings
Sales:
Partner with Regional Manager on Daily Goals and communicate with team on progress and expectations
First timer > intro offer > membership conversions for in studio sales
KPIs: send to Regional Manager every Monday for previous week
Membership account management
Upgrades / Downgrades/ Freezes/ Cancellations processing
Sales prep for the SAs - expiring intro reports, etc
Studio Advisor schedule:
Send SA availability forms and create monthly schedule by the end of the third week of the prior month
Manage Sub Requests for the studio advisor team, ensuring all shifts are covered
Studio Maintenance & Operations:
Review maintenance reports to identify needs at respective studio. Supply ordering and inventory
Mindbody schedule maintenance
In-studio celebrations & activations
Cooking up membership milestones and celebrations
Culture:
Maintain a positive, inclusive and welcoming environment where the team feels comfortable and confident sharing and providing feedback
Deliver exemplary Client Experience in line with BODYROK
Qualifications
A proven leader with sales and management experience, a love for wellness, and the ability to inspire others are key in this role.