Lead Store Advisor, NorthPark Center

Responsibilities

• Supervise customer interactions
• Optimize inventory management
• Execute visual merchandising plans
• Contribute innovative ideas to enhance store processes

Requirements

• Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture
• Team Leadership: Supervise, mentor, and motivate a team of Store Advisors
• Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives
• Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels
• Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters
• Cross-Functional Collaboration: Work closely with store leadership to align on all store functions

Qualifications

• 2 - 3 years of experience in retail operations or a customer-focused environment
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards
• Ability to work weekends, evenings and holidays as needed